Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

3 Ways to immediately get your contact center staff working remotely

third

hero

<h3>Ups! Parece que há um problema ao carregar a sua experiência de conteúdo.</h3>
This could result from one or more of several issues:

<ul class="text text--16">
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

<img alt="Talkdesk Zk Research" class="alignnone wp-image-42613" decoding="async" height="56" loading="lazy" sizes="(max-width: 241px) 100vw, 241px" src="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2021/01/15074650/talkdesk-zk-research.png" srcset="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2021/01/15074650/talkdesk-zk-research.png 410w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2021/01/15074650/talkdesk-zk-research-205x48.png 205w" width="241" />
ORADORES: 
Zeus Kerravala, Founder and Principal Analyst, ZK Research 
Steve Bell, Senior Director of Product Marketing, Talkdesk
 
In these uncertain times, the business continuity of your customer service operation is critical, as your customers need support more than ever. But safety is priority #1. Social distancing is the mantra of the day, and workplaces are mandating working from home all over the world. The traditional contact center by its very nature is a concentrated gathering of people. Transitioning your agents to a secure work-from-home environment is the safe thing to do, and do fast. But for over 80% of the contact centers using legacy on-premises ACDs, that’s easier said than done.
In this webinar, join Zeus Kerravala, founder and Principal Analyst of ZK Research, and Steve Bell, Talkdesk’s Senior Director of Product Marketing, to learn best practices to move your contact center to the cloud and your agents to remote/at home work – in as little as 24 hours.

Fill out the form and listen to the recording!

side_form

Melhorar a CX com a colaboração dos funcionários

Nove aspetos essenciais para selecionar a solução certa de CX da força de trabalho móvel

Banking checklist: Successfully managing your remote agents & relationship managers

Boost your CX by optimizing your remote contact center

card_related

Register and watch the 3 Steps To Immediately Get Your Contact Center Staff Working Remotely Webinar.

3 Ways to immediately get your contact center staff working remotely

Aguarde enquanto validamos as suas definições de privacidade.

Pode também estar interessado em:

Melhorar a CX com a colaboração dos funcionários

Nove aspetos essenciais para selecionar a solução certa de CX da força de trabalho móvel

Banking checklist: Successfully managing your remote agents & relationship managers

Boost your CX by optimizing your remote contact center