Call Center

How to Enhance Service Level in the Call Center

How to Enhance Service Level in the Call Center
by Shauna Geraghty

January 20, 2014

Call Center

Everything You Need to Know About FIRST CALL RESOLUTION

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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