Contact Center Trends

10 Tools for Call Centers to Provide Customer-Centric Customer Support

10 Tools for Call Centers to Provide Customer-Centric Customer Support
by Shauna Geraghty

July 11, 2018

min read

Smarter Customer Interactions with Talkdesk

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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