A design tool for frontline teams to create customer-centric automations.
Talkdesk Automation Designer™ is a no-code, ‘point-click-publish’ tool that enables frontline staff to design business process automations. This accessible design tool means contact centers can infuse more AI-powered automations across the customer journey to improve operational agility and reduce customer effort.
Simplify process creation.
By separating process design from process execution, different teams within the contact center can create flows and templates to represent their unique workflows.