Talkdesk Integrations - Contact Center Software

Talkdesk Agent

Talkdesk Agent provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call and more.

Synchronized Data

Talkdesk automatically synchronizes customer data to display information the moment a call is received.

Automated Workflows

Configure Talkdesk to automatically trigger events in connected applications to save reps valuable time.

Simple Setup

Using just your account information, you can quickly and easily connect Talkdesk with 30+ contact center software integrations.

Hear Why Our Customers Love Talkdesk

Rated 9.1 out of 10 based on 495 reviews on

3 days ago

Talkdesk has truly revolutionised the way we work!

Talkdesk has truly revolutionised the way we manage our calls. Working in venue sales, our phones ring off the hook - and with several team members, this is a great way to tracking, logging, diverting (and the rest). The reporting abilities have also increased our efficiency - as we can track trends & individual performances. Highly recommend! Emma H

Emma

4 days ago

Easy to use interface!

Great job on the interface! It's very easy to use with many advanced features. I especially like that call summary notes and disposition codes can be added to the call log and integrated CRM so customer's information is retained.

Zameena Jones

6 days ago

5-Star Talkdesk

TalkDesk is a very useful tool for our company, with it we can manage both our employees and customers.

Adrian Addie de Jesus

6 days ago

Excellent customer care

Jennifer

8 days ago

Call center optimization at its finest!

Talkdesk’s platform is truly revolutionary. Not only do you have enterprise ACD/IVR capabilities, but dozens of seamless integrated systems right at your fingertips, all without requiring any coding knowledge. The ‘clicks not code’ philosophy with automated task creation makes life simple and streamlines agent processes with ease. If you are looking to take your call center to the next level, look no further than Talkdesk.

Jordan S

8 days ago

Talkdesk is paving the way for the…

Talkdesk is paving the way for the future of the Contact Center. If you are looking to stand up your contact center faster than anyone else with all the bells and whistles than Talkdesk is the way to go. They integrate well with most CRMs if they have an open API, and their APP exchange is a great way to layer on new products to your existing solution without having to go anywhere else. It is very seamless to do, and they offer 30-day trials to all their apps. That way, you can see if you like an app before purchasing. If you want an easy to use solution for your contact center, Talkdesk is your golden ticket.

Max Safier

8 days ago

We've not been using Talkdesk for long

We've not been using Talkdesk for long, but it's already a great improvement in experience over our previous phone system.

Customer

9 days ago

TalkDesk is extremely efficient and…

TalkDesk is extremely efficient and makes life easier when answering calls, and needing to gather any data in regards to said calls.

Nelson B

10 days ago

Great experience over the years

Great tool, I use it every day for calling. It is extremely important to have a good connection be able to complete the coaching with our clients. Talkdesk enables us to have longer conversations and perform well with each client. It is very easy to use, and it is reliable.

PatriciaH

11 days ago

The ease of use and customer service is…

The ease of use and customer service is what makes Talkdesk a great product. As with any software/technology, things "break" (outage/call drop) but the team seems to always come to a resolution quickly.

Alyssa Biscoe

11 days ago

Talkdesk has made my work day a lot…

Talkdesk has made my work day a lot easier since my company has started working with them. The feature that you are able to record and play back your calls has come in handy so many times. You are able to set an away message which for me was a very big deal as it gives me time to multitask which everyone always needs!! I love that you can easily check your voicemails as well and check your patient feedback from the call

stephanie c

17 days ago

Talkdesk has been an excellent tool for…

Talkdesk has been an excellent tool for our organization. We have a 40% increase in our productivity when it comes to more volume output with our sales calls. Not only is the system easy to use, but any issues we encounter get solved right away from their knowledgeable team.

Daniel C

17 days ago

Talkdesk is great for any sales or CS org

Talkdesk is great for any sales or CS org. The click-to-dial function allows reps to burn through call lists, and the transfer functionality is great. Would recommend 10/10

Patryk Odedina

18 days ago

Very nice

Very nice plateform, very fast dialing

Thibaut

18 days ago

Perfectly adequate phone client for call centers

I have been using Talkdesk as our phone client for a support and analytics operation with a transportation company with tens of thousands of users for the past six months. All told, I've been nothing but impressed. It's simple, easy to use syncs seamlessly with our email software. Definitely worth trying out for call center applications. Try it out!

Colby S

18 days ago

It works really well

It works really well. I think that it is easy to use and the quality of service is great and the customer service is superb.

Zachary

25 days ago

Talkdesk works well and makes it simple…

Talkdesk works well and makes it simple and easy to keep all of our information in one spot. It makes it simple to hold, mute, and transfer calls.

Savannah Littleton-Hutchinson

26 days ago

Very efficient and powerful system

Twinnie Xu

1 days ago

Awesome Service

I think Talkdesk is a great service. It is user-friendly and so easy to set up. Great insight into the work being done and wonderful quality of calls.

Kelly

1 days ago

Talkdesk has fantastic call quality

Talkdesk has fantastic call quality, and is very user friendly! There are links to voicemails, calls, missed calls, call recordings and you are able to submit notes during and after the call is complete

Cole

Learn More About Our Product

Talkdesk for Sales Powers Inside Sales Teams

The Cloud Customer Experience: Moving away from Legacy Contact Center Providers

Cognosante

Contact Center Software Integrations

Talkdesk Agent

Synchronized Data

Automated Workflows

Simple Setup

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Hear Why Our Customers Love Talkdesk

Talkdesk has truly revolutionised the way we work!

Easy to use interface!

5-Star Talkdesk

Excellent customer care

Call center optimization at its finest!

Talkdesk is paving the way for the…

We've not been using Talkdesk for long

TalkDesk is extremely efficient and…

Great experience over the years

The ease of use and customer service is…

Talkdesk has made my work day a lot…

Talkdesk has been an excellent tool for…

Talkdesk is great for any sales or CS org

Very nice

Perfectly adequate phone client for call centers

It works really well

Talkdesk works well and makes it simple…

Very efficient and powerful system

Awesome Service

Talkdesk has fantastic call quality

Experience the Cloud Contact Center for Innovative Enterprises