Talkdesk Integrations - Contact Center Software

Talkdesk Agent

Talkdesk Agent provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call and more.

Synchronized Data

Talkdesk automatically synchronizes customer data to display information the moment a call is received.

Automated Workflows

Configure Talkdesk to automatically trigger events in connected applications to save reps valuable time.

Simple Setup

Using just your account information, you can quickly and easily connect Talkdesk with 30+ contact center software integrations.

Hear Why Our Customers Love Talkdesk

Rated 9.2 out of 10 based on 600 reviews on

15 days ago

this is the best calls platform ever

this is the best calls platform ever, a really complete program, that allows me to take calls, monitor and get reports al at the same place, it also lets me integrate it with slack to keep my team updated at any time

Ana Castellanos

15 days ago

Talkdesk has been a great asset to our…

Talkdesk has been a great asset to our call center's tools! We're working on integrating the system with Salesforce, but everything seems to be seamless so far! 100% would recommend

Ryan Guerrero

16 days ago

Simple & Efficient

It is a very well laid out software which is very easy to understand and get it running. We migrated from another system and it took 2 days to train all employees on it

16 days ago

Talkdesk is a great product!

Will Meadows

18 days ago

Talkdesk has made life so much easier

Talkdesk has made life so much easier! With our recent integration to salesforce, we can now cut down on the amount of documenting we have to do for each account. After a call is placed or received, you can track everything right there and it writes it back to salesforce. There can be a lag on some calls but the pros outweigh the cons!!

Sarah Yeargin

19 days ago

Perfect call quality

Johan E

19 days ago

Talkdesk has great reporting

Talkdesk has great reporting. It is very easy to track performance. I use Talkdesk daily and find that overall, it has a great connection. Jennifer A.

Jennifer Altman

22 days ago

Great product

Great product, makes my job so much easier!

Logan Visser

23 days ago

Talkdesk is great!

Talkdesk is great! The sound quality is amazing, and it is very easy to use. Their services have been reliable and easy to maintain.

Michael

23 days ago

It's easy to track data

It's easy to track data, and every call is recorded which makes going back to find information very easy

Shelby

23 days ago

Awesome for technical support teams!

Talkdesk has been a great solution for our technical support division! Previously, we were using RingCentral, which just rang all phones at once. The integration with ZenDesk has been super helpful in regards to automatically creating tickets from calls, creating tickets from voicemails, and providing customer information in the tickets once they were added as contacts. The UI of the Callbar is intuitive and very easy to use as well.

James Cox

23 days ago

I love how easy it is to use from anywhere

I love how easy it is to use anywhere! It's great that I can use my phone anywhere that I have my laptop and internet access. Sometimes I need to work remotely, and I used to be worried that I would miss client calls. Not anymore! It's great! ~Megan T.

Megan Trinidad

23 days ago

Love Talk Desk - Gary H

I love talkdesk, it is just the best!

Gary Henderson

25 days ago

Talkdesk is my personal preference after using the app over a year now!

After using Talkdesk for over a year as an employee at G4S; I can honestly say that this is the best app I have used to date. I love the features included; which makes everything much better than the average Joe most call centers use. For some or more examples; the Note feature that's included within Talkdesk is very useful; which you don't need to use Word or the Notepad app in order to reserve space. No more saving docs for everyday use within the call center, and definitely reduces clutter between users in the work area. Another feature that I find useful is the Caller ID feature; which users can update during every call. This is very beneficial to G4S when dealing with multiple clients on a daily bases. Two more features that admire are the transfer and conference call feature; which are easy to use when they work, but there are cons between the two. For the conference feature; you're only allowed up to 3 lines per conference which should have more for corporate office and home use. As for the issue with the transfer feature; the calls can get lost in limbo during a blind or warm transfer; which I feel needs a proper patch. Other than those minor cons; Talkdesk is perfect!

Anthony Lewis

26 days ago

Talkdesk has been a valuable tool for…

Talkdesk has been a valuable tool for us as we continue to improve our phone system.

Chris R.

26 days ago

Talkdesk is a great service tool for my…

Talkdesk is a great service tool for my support center. I absolutely love the reporting dashboards and ease of use.

Crystal DiFrancesca

26 days ago

Talkdesk for marketing

We really like Talkdesk. It's a great tool. We use a unique phone number for each traffic source. Talkdesk helps us to keep track of calls, cost per call, call quality, etc. Thanks, Mitul Desai.

Mitul Desai

26 days ago

I work in Customer Service

I work in Customer Service, where I receive inbound and make outbound phone calls. Before TalkDesk, we were using another calling system that made everything extremely difficult.There were several times where calls were dropped, the sound quality was awful, or the platform did not work! We then switched to TalkDesk, the transition was so smooth and the platform was perfect! When you use TalkDesk, the sound quality is amazing, calls are almost never dropped, and it makes our job 1 million times easier. When using TalkDesk, I highly recommend using the TalkDesk Callbar, a desktop extension that is an amazing tool with TalkDesk. The TalkDesk callbar is highly optimized to make the call every call, so simple and quick. The callbar makes transferring calls, placing customers on hold, and documenting calls so easy! The TalkDesk platform is so simple and easy to use. The setup process everyday for TalkDesk at most will take 30 seconds. All you do is plug in your headset, log in and begin making/taking phone calls. With the TalkDesk platform being so simple, easy to use, and inexpensive, I recommend for any business to use TalkDesk to make all of your calls really efficient and to have to ultimate customer service experience! -Jeffrey K

Jeffrey K

26 days ago

Productive and effective way to achieve…

Productive and effective way to achieve new levels of professionalism

Jayne

26 days ago

Gorgeous UI, easy to use, seamless transition

Talkdesk has provided us a great level support when it comes to migration + setup from our previous vendor. Overall the level of customization + clean UI is the best I've seen. Not to mention they have Talkdesk academy which also helps you learn the platform before switching over

Prabh

Learn More About Our Product

Talkdesk for Sales Powers Inside Sales Teams

The Cloud Customer Experience: Moving away from Legacy Contact Center Providers

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Contact Center Software Integrations

Talkdesk Agent

Synchronized Data

Automated Workflows

Simple Setup

Our Most Popular Integrations

Talkdesk for Salesforce

Talkdesk for Zendesk

Talkdesk for Slack

Talkdesk for Microsoft Teams

Talkdesk for ServiceNow

Talkdesk for Microsoft Dynamics

Hear Why Our Customers Love Talkdesk

this is the best calls platform ever

Talkdesk has been a great asset to our…

Simple & Efficient

Talkdesk is a great product!

Talkdesk has made life so much easier

Perfect call quality

Talkdesk has great reporting

Great product

Talkdesk is great!

It's easy to track data

Awesome for technical support teams!

I love how easy it is to use from anywhere

Love Talk Desk - Gary H

Talkdesk is my personal preference after using the app over a year now!

Talkdesk has been a valuable tool for…

Talkdesk is a great service tool for my…

Talkdesk for marketing

I work in Customer Service

Productive and effective way to achieve…

Gorgeous UI, easy to use, seamless transition

Experience the Cloud Contact Center for Innovative Enterprises