Talkdesk Integrations - Contact Center Software

Talkdesk Agent

Talkdesk Agent provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call and more.

Synchronized Data

Talkdesk automatically synchronizes customer data to display information the moment a call is received.

Automated Workflows

Configure Talkdesk to automatically trigger events in connected applications to save reps valuable time.

Simple Setup

Using just your account information, you can quickly and easily connect Talkdesk with 30+ contact center software integrations.

Hear Why Our Customers Love Talkdesk

Rated out of 10 based on 640 reviews on

today

Talkdesk is very flexible and helps the…

Talkdesk is very flexible and helps the business to manage high volume of calls pretty good.

Juanma Cabanes

6 days ago

Talkdesk is an excellent program...

Talkdesk is an excellent program for us. It is easy and fast to us. Talkdesk never gave me problems of any kind. It is very intuitive to use. Laura H

Laura H

8 days ago

the best software for a high call volume!

the best software to take calls, monitor and even get reports all in one!!

Ana Castellanos

11 days ago

Hernan G.

Hernan G. Talkdesk is such a great software to provide the best customer service experience by getting different communication channels so the custmers can choose the easiest option for them, voice or text. Besides you can categorize every request in order to build the best reports to better understands customer needs and after that you will have the option to automate some of your processes. Definitely a great tool.

Hernan G

16 days ago

Great app for a big Sales Team

We love to use Talkdesk because we can call all our makets without any problems. For the market managers of our companies it is really useful to track performance of the agents or to use it as a training tool for new agents.

amanda gerlinger

16 days ago

User-friendly and easy to use

We needed a phone system which allowed our distributed team to take business calls on mobile numbers and not expose their personal phones. Talkdesk has empowered this use case Rafael Trujillo

Rafael Trujillo

17 days ago

Manual calls are now the thing of the past…

Manual calls are now the thing of the past for my team now. We can simply hit a link for the customer and talkdesk does the rest. It provides a new age alternative to the contact center world! I love the fact Talkdesk provided a free trial period that allowed my team and myself to see how useful it could be to our organization. The bar was set so high with Talkdesk that we felt it was in our best interest to keep using it long term. You cant beat the ability to easily connect with my customers via phone with a simple click of the button. I also love that it is compatible with Salesforce. I also love the reporting features. This allows me to listen to the calls of my representatives and it provides me with a report on our KPI's. This is a great product! - Kenley B.

Kenley Barry

18 days ago

Easy of Convenience

Easy of Convenience The best part for me is that I was doing not only live and recorded call reviews, but also reporting based off of daily call volumes. Talkdesk is definitely one of the easiest platforms in delivering real-time data.

EMJ

18 days ago

Great platform

Great platform, very user friendly I have been using Talkdesk for a while and it exceeded my expectations. It was easy to implement and learn.

Christian Macias

23 days ago

Talkdesk is very easy to use, it is uder-friendly!

Talkdesk is very easy to use. It is user friendly and I get to do more QA task because the interface is not complicated. Recordings are clear and all interactions are indeed recorded. I hope all companies use Talkdesk especially those who have QA monitoring in their KPIs.

Marita

26 days ago

Excellent

Excellent, though there are problems sometimes like one-way audio I believe it does not from the app, its from hardware. But when we talked about the usability of the platform that's excellent.

Jeffrey

30 days ago

Great and easy to use software.

Philip

30 days ago

Great tool for reviews

Great and easy tool to use for reviews.

Adriano

28 days ago

Talkdesk is always so reliable

Talkdesk is always so reliable. During this COVID-19 mess, talkdesk is running just as smoothly as possible. Just dependable and reliable. It's always having the caller ID also!

Karmine W

29 days ago

this may be one of the easiest…

this may be one of the easiest platforms to navigate that I have used.

Andre

3 days ago

Great experience using talkdesk

Justin Thomas

4 days ago

TalkDesk is a great tool for…

TalkDesk is a great tool for phone-based customer service. Our team particularly values their reporting feature.

Laura D

4 days ago

I really like Talk Desk

I really like Talk Desk. I use the call bar, but I still keep talkdesk.com up on my desk top to search area codes. Been able to connect with a lot of people which has helped my job!

Julie Leupold

4 days ago

Excellent system.

Talkdesk is a really intuitive system, it's simple to configure and offers a seamless experience for office-based and home-working Agents. It shows all the key metrics you need on Agent/Team/Operational performance and has a strong blend of real-time and historic reports. I'd confidently recommend Talkdesk to any customer-facing operation.

Thailand1.

4 days ago

Intuitive software

Super simple and intuitive software, easy to manage, easy to work with, no flaws, amazing quality, super customizable

Leonor Chaves

Talkdesk for Sales Powers Inside Sales Teams

The Cloud Customer Experience: Moving away from Legacy Contact Center Providers

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Contact Center Software Integrations

Talkdesk Agent

Synchronized Data

Automated Workflows

Simple Setup

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Hear Why Our Customers Love Talkdesk

Talkdesk is very flexible and helps the…

Talkdesk is an excellent program...

the best software for a high call volume!

Hernan G.

Great app for a big Sales Team

User-friendly and easy to use

Manual calls are now the thing of the past…

Easy of Convenience

Great platform

Talkdesk is very easy to use, it is uder-friendly!

Excellent

Great and easy to use software.

Great tool for reviews

Talkdesk is always so reliable

this may be one of the easiest…

Great experience using talkdesk

TalkDesk is a great tool for…

I really like Talk Desk

Excellent system.

Intuitive software

Experience the Cloud Contact Center for Innovative Enterprises