Talkdesk Integrations - Contact Center Software

Talkdesk Agent

Talkdesk Agent provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call and more.

Synchronized Data

Talkdesk automatically synchronizes customer data to display information the moment a call is received.

Automated Workflows

Configure Talkdesk to automatically trigger events in connected applications to save reps valuable time.

Simple Setup

Using just your account information, you can quickly and easily connect Talkdesk with 30+ contact center software integrations.

Hear Why Our Customers Love Talkdesk

Rated out of 10 based on 612 reviews on

27 days ago

TalkDesk is quick and easy to deploy

TalkDesk is quick and easy to deploy. We went live in just 15 days, the team at TalkDesk understood the urgency and responded well to it. The solution is easy to use and provides great functionality.

Amanpreet

28 days ago

The best call center software!

Talkdesk makes it easy to operate nationwide from a single office space. Our local store teams are able to focus on the people in front of them and our Guest Experience team is able to deliver incredible service from a remote office. Admin and Reporting functionality is top-notch and the support team is always quick to help when we run into a problem.

Jade K.

29 days ago

Very helpful in customer relations

Elmer Holmes

29 days ago

User friendly tool that has provided…

User friendly tool that has provided excellent usefulness for work related calls/monitoring

Joseph

2 days ago

Great solution

Great solution. Makes outbound sales calls simple and being able to use the voicemail drop allows for a more efficient sales sequence

Sean

2 days ago

great

great and professional

Jules

20 days ago

this is the best calls platform ever

this is the best calls platform ever, a really complete program, that allows me to take calls, monitor and get reports al at the same place, it also lets me integrate it with slack to keep my team updated at any time

Ana Castellanos

20 days ago

Talkdesk has been a great asset to our…

Talkdesk has been a great asset to our call center's tools! We're working on integrating the system with Salesforce, but everything seems to be seamless so far! 100% would recommend

Ryan Guerrero

21 days ago

Simple & Efficient

It is a very well laid out software which is very easy to understand and get it running. We migrated from another system and it took 2 days to train all employees on it

21 days ago

Talkdesk is a great product!

Will Meadows

23 days ago

Talkdesk has made life so much easier

Talkdesk has made life so much easier! With our recent integration to salesforce, we can now cut down on the amount of documenting we have to do for each account. After a call is placed or received, you can track everything right there and it writes it back to salesforce. There can be a lag on some calls but the pros outweigh the cons!!

Sarah Yeargin

24 days ago

Perfect call quality

Johan E

25 days ago

Talkdesk has great reporting

Talkdesk has great reporting. It is very easy to track performance. I use Talkdesk daily and find that overall, it has a great connection. Jennifer A.

Jennifer Altman

27 days ago

Great product

Great product, makes my job so much easier!

Logan Visser

28 days ago

Talkdesk is great!

Talkdesk is great! The sound quality is amazing, and it is very easy to use. Their services have been reliable and easy to maintain.

Michael

28 days ago

It's easy to track data

It's easy to track data, and every call is recorded which makes going back to find information very easy

Shelby

28 days ago

Awesome for technical support teams!

Talkdesk has been a great solution for our technical support division! Previously, we were using RingCentral, which just rang all phones at once. The integration with ZenDesk has been super helpful in regards to automatically creating tickets from calls, creating tickets from voicemails, and providing customer information in the tickets once they were added as contacts. The UI of the Callbar is intuitive and very easy to use as well.

James Cox

28 days ago

I love how easy it is to use from anywhere

I love how easy it is to use anywhere! It's great that I can use my phone anywhere that I have my laptop and internet access. Sometimes I need to work remotely, and I used to be worried that I would miss client calls. Not anymore! It's great! ~Megan T.

Megan Trinidad

28 days ago

Love Talk Desk - Gary H

I love talkdesk, it is just the best!

Gary Henderson

30 days ago

Talkdesk is my personal preference after using the app over a year now!

After using Talkdesk for over a year as an employee at G4S; I can honestly say that this is the best app I have used to date. I love the features included; which makes everything much better than the average Joe most call centers use. For some or more examples; the Note feature that's included within Talkdesk is very useful; which you don't need to use Word or the Notepad app in order to reserve space. No more saving docs for everyday use within the call center, and definitely reduces clutter between users in the work area. Another feature that I find useful is the Caller ID feature; which users can update during every call. This is very beneficial to G4S when dealing with multiple clients on a daily bases. Two more features that admire are the transfer and conference call feature; which are easy to use when they work, but there are cons between the two. For the conference feature; you're only allowed up to 3 lines per conference which should have more for corporate office and home use. As for the issue with the transfer feature; the calls can get lost in limbo during a blind or warm transfer; which I feel needs a proper patch. Other than those minor cons; Talkdesk is perfect!

Anthony Lewis

Learn More About Our Product

Talkdesk for Sales Powers Inside Sales Teams

The Cloud Customer Experience: Moving away from Legacy Contact Center Providers

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Contact Center Software Integrations

Talkdesk Agent

Synchronized Data

Automated Workflows

Simple Setup

Our Most Popular Integrations

Talkdesk for Salesforce

Talkdesk for Zendesk

Talkdesk for Slack

Talkdesk for Microsoft Teams

Talkdesk for ServiceNow

Talkdesk for Microsoft Dynamics

Hear Why Our Customers Love Talkdesk

TalkDesk is quick and easy to deploy

The best call center software!

Very helpful in customer relations

User friendly tool that has provided…

Great solution

great

this is the best calls platform ever

Talkdesk has been a great asset to our…

Simple & Efficient

Talkdesk is a great product!

Talkdesk has made life so much easier

Perfect call quality

Talkdesk has great reporting

Great product

Talkdesk is great!

It's easy to track data

Awesome for technical support teams!

I love how easy it is to use from anywhere

Love Talk Desk - Gary H

Talkdesk is my personal preference after using the app over a year now!

Experience the Cloud Contact Center for Innovative Enterprises