Talkdesk Integrations - Contact Center Software

Talkdesk Agent

Talkdesk Agent provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call and more.

Synchronized Data

Talkdesk automatically synchronizes customer data to display information the moment a call is received.

Automated Workflows

Configure Talkdesk to automatically trigger events in connected applications to save reps valuable time.

Simple Setup

Using just your account information, you can quickly and easily connect Talkdesk with 30+ contact center software integrations.

Hear Why Our Customers Love Talkdesk

Rated 9.1 out of 10 based on 500 reviews on

1 days ago

Talkdesk is the best !

Johanna

7 days ago

Talkdesk is awesome

Talkdesk is awesome! It's quick, easy, and efficient. My coworkers and I love it. Maks our job and days in the sales life easier.

Vanessa

7 days ago

I love TalkDesk

I love TalkDesk! It has helped me streamline all my processes and improve all of my calls stats. By doing this, it has lead my company to have a a higher GP. Bryan W

Bryan Wheeler

8 days ago

Full featured

Full featured, hosted contact center. Has all the features necessary to get going quickly and a simple enough UI to configure specific tailor the experience for our use cases.

Sheel C

18 days ago

Talkdesk is great

Talkdesk is great! it is ver simple and easy to use. It is great for managing call flow and helps us to better server customers in our support department. I have been using talkdesk for about six months and so far I do not have any complaints. I would recommend talkdesk to anyone looking into it. It has been great.

Blake Thomas

24 days ago

Amazing TalkDesk!

I work remote, so this application is incredible for being so accommodating wherever I am; it's always functioning the way I need it to do better serve my customers. It is user-friendly and very easy to teach anyone how to use.

Jenna

24 days ago

Reliable and resilient - Tara D.

Talkdesk has proven to be very reliable and resilient. We experienced very little down time and it is able to hold up to our highest call volumes. It easily allows us to scale quickly when are call volumes go from a hundred calls a day to over 3000. In the rare instance that we do experience an issue customer support is quick to respond and resolve. The only improvements I would really like to see are more customization on the reporting side. There are some statistics that we use in my company that I'm not able to find in the pre-built reports however our account rep is always willing to assist and pull reports for us when needed.

Tara Dundore

27 days ago

Amazing software for a contact center

David Ratovich

5 days ago

Talkdesk has truly revolutionised the way we work!

Talkdesk has truly revolutionised the way we manage our calls. Working in venue sales, our phones ring off the hook - and with several team members, this is a great way to tracking, logging, diverting (and the rest). The reporting abilities have also increased our efficiency - as we can track trends & individual performances. Highly recommend! Emma H

Emma

5 days ago

Easy to use and very clear

Rudy

6 days ago

Easy to use interface!

Great job on the interface! It's very easy to use with many advanced features. I especially like that call summary notes and disposition codes can be added to the call log and integrated CRM so customer's information is retained.

Zameena Jones

8 days ago

5-Star Talkdesk

TalkDesk is a very useful tool for our company, with it we can manage both our employees and customers.

Adrian Addie de Jesus

8 days ago

Excellent customer care

Jennifer

10 days ago

Call center optimization at its finest!

Talkdesk’s platform is truly revolutionary. Not only do you have enterprise ACD/IVR capabilities, but dozens of seamless integrated systems right at your fingertips, all without requiring any coding knowledge. The ‘clicks not code’ philosophy with automated task creation makes life simple and streamlines agent processes with ease. If you are looking to take your call center to the next level, look no further than Talkdesk.

Jordan S

10 days ago

Talkdesk is paving the way for the…

Talkdesk is paving the way for the future of the Contact Center. If you are looking to stand up your contact center faster than anyone else with all the bells and whistles than Talkdesk is the way to go. They integrate well with most CRMs if they have an open API, and their APP exchange is a great way to layer on new products to your existing solution without having to go anywhere else. It is very seamless to do, and they offer 30-day trials to all their apps. That way, you can see if you like an app before purchasing. If you want an easy to use solution for your contact center, Talkdesk is your golden ticket.

Max Safier

10 days ago

We've not been using Talkdesk for long

We've not been using Talkdesk for long, but it's already a great improvement in experience over our previous phone system.

Customer

11 days ago

TalkDesk is extremely efficient and…

TalkDesk is extremely efficient and makes life easier when answering calls, and needing to gather any data in regards to said calls.

Nelson B

12 days ago

Great experience over the years

Great tool, I use it every day for calling. It is extremely important to have a good connection be able to complete the coaching with our clients. Talkdesk enables us to have longer conversations and perform well with each client. It is very easy to use, and it is reliable.

PatriciaH

13 days ago

The ease of use and customer service is…

The ease of use and customer service is what makes Talkdesk a great product. As with any software/technology, things "break" (outage/call drop) but the team seems to always come to a resolution quickly.

Alyssa Biscoe

13 days ago

Talkdesk has made my work day a lot…

Talkdesk has made my work day a lot easier since my company has started working with them. The feature that you are able to record and play back your calls has come in handy so many times. You are able to set an away message which for me was a very big deal as it gives me time to multitask which everyone always needs!! I love that you can easily check your voicemails as well and check your patient feedback from the call

stephanie c

Learn More About Our Product

Talkdesk for Sales Powers Inside Sales Teams

The Cloud Customer Experience: Moving away from Legacy Contact Center Providers

Cognosante

Contact Center Software Integrations

Talkdesk Agent

Synchronized Data

Automated Workflows

Simple Setup

Our Most Popular Integrations

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Talkdesk for ServiceNow

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Hear Why Our Customers Love Talkdesk

Talkdesk is the best !

Talkdesk is awesome

I love TalkDesk

Full featured

Talkdesk is great

Amazing TalkDesk!

Reliable and resilient - Tara D.

Amazing software for a contact center

Talkdesk has truly revolutionised the way we work!

Easy to use and very clear

Easy to use interface!

5-Star Talkdesk

Excellent customer care

Call center optimization at its finest!

Talkdesk is paving the way for the…

We've not been using Talkdesk for long

TalkDesk is extremely efficient and…

Great experience over the years

The ease of use and customer service is…

Talkdesk has made my work day a lot…

Experience the Cloud Contact Center for Innovative Enterprises