Talkdesk Integrations - Contact Center Software

Talkdesk Agent

Talkdesk Agent provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call and more.

Synchronized Data

Talkdesk automatically synchronizes customer data to display information the moment a call is received.

Automated Workflows

Configure Talkdesk to automatically trigger events in connected applications to save reps valuable time.

Simple Setup

Using just your account information, you can quickly and easily connect Talkdesk with 30+ contact center software integrations.

Hear Why Our Customers Love Talkdesk

Rated 9.2 out of 10 based on 545 reviews on

today

We are still new with Talkdesk

We are still new with Talkdesk, and had some exposure a year ago. They have helped us make the transition to be as painless as possible. And issues have been addressed appropriately. As a management tool it's been great. And the click to dial from salesforce has helped. It has helped us consolidate communications. The ability to pull data for reporting is awesome.

Jon S

today

An amazing tool to provide customer…

An amazing tool to provide customer support and interact with our customers.

Rodrigo Yasuharu asai

today

TalkDesk is very user friendly and I am…

TalkDesk is very user friendly and I am so happy we made the switch from our previous provider- there are truly minimal issues if any at all.

Liza Seltzer

1 days ago

Effective and easy to use

Effective, easy to use, could do with more flexible reporting as standard but custom reports work well

Daniela

1 days ago

Talkdesk contributes to my successes.

Talkdesk contributes to my successes. I am horrible with taking notes and Talkdesk helps solve this issue with recording my conversations very clearly. The calls are logged accurately and I could always count on Talkdesk to go back to be sure I am not forgetting about any important details.

Taylor Minnis

1 days ago

Talkdesk for SDRs

What I liked is that it enabled my SDR team to easily log their calls in Salesforce without having to go through a manual process of logging tasks. It sped up their workflow and allowed them to make more cold calls and concentrate on revenue generating activities

Ian S

1 days ago

Exactly what it says on the tin!

Exactly what it says on the tin! Simple + effective. Love that you can customize the statistics too! Thanks, Talkdesk.

Harriet

3 days ago

Great system - Alex C

Great system, flexible and helped our business to expand overseas without changing provider.

Alex C

5 days ago

Great platform and easy to use

Great platform and easy to use, use it daily and makes my job much easier

Jose Rodas

5 days ago

Easy to use and allows people to work…

Easy to use and allows people to work from home with ease.

Joe

6 days ago

Talkdesk is so easy to use!

Talkdesk is so easy to use! It works so well for our business, as we have different areas of the US that we service, and we can have designated phone numbers with local area codes for each area from Las Vegas to Raleigh!

Melissa Wright

6 days ago

Talkdesk is simple to use and very easy…

Talkdesk is simple to use and very easy to manage volume and query types. great for all businesses.

Chris Kateley

7 days ago

Talkdesk is the best. User Friendly! Allyson A.

This is a wonderful tool used throughout my work day. This was an easy program to learn and is essential to our Call Center. I love that I can easily run reports to keep track of my monthly progress, as well as my teammates. I also can go back and listen to calls. I use this tool daily for quality assurance and training purposes. Would recommend for any high volume call center.

Allyson Anger

7 days ago

Easy to use and extensible service

Talk Desk is easy to use and serves a great purpose for our company's needs. It encompasses all the metrics we require and it is easy to decipher the results. As a department, we are able to monitor calls for training, record CSAT scores and call volume which helps improve overall performance.

India Smith

8 days ago

Talk desk is a great service

Talk desk is a great service. It has not failed me once.

Jerry

8 days ago

Great Product!

This is my first experience with anything like Talkdesk, but no complaints here. I've been using it for over a year and except for a few small problems once in awhile it has been great.

Monique A

11 days ago

Great product

Great product. Intuitive and easy to use. Great integration with SalesForce. Useful monitoring features.

Blake McLain

12 days ago

It fits all of our needs for our…

It fits all of our needs for our fast-growing company. We love how easy it is to track our data, and each call is logged in real time. The trainings were also so helpful. We love Talkdesk.

Emma Rodbro

13 days ago

really good product to reach my…

really good product to reach my customers and talk to them, clarify stuff and be able to understand them better

Renan Moreira

14 days ago

Talkdesk is a great platform to help…

Talkdesk is a great platform to help with consumer management and queries. It is very user friendly and helpful with analytics

Sarah Gibson

Learn More About Our Product

Talkdesk for Sales Powers Inside Sales Teams

The Cloud Customer Experience: Moving away from Legacy Contact Center Providers

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Contact Center Software Integrations

Talkdesk Agent

Synchronized Data

Automated Workflows

Simple Setup

Our Most Popular Integrations

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Hear Why Our Customers Love Talkdesk

We are still new with Talkdesk

An amazing tool to provide customer…

TalkDesk is very user friendly and I am…

Effective and easy to use

Talkdesk contributes to my successes.

Talkdesk for SDRs

Exactly what it says on the tin!

Great system - Alex C

Great platform and easy to use

Easy to use and allows people to work…

Talkdesk is so easy to use!

Talkdesk is simple to use and very easy…

Talkdesk is the best. User Friendly! Allyson A.

Easy to use and extensible service

Talk desk is a great service

Great Product!

Great product

It fits all of our needs for our…

really good product to reach my…

Talkdesk is a great platform to help…

Experience the Cloud Contact Center for Innovative Enterprises