Talkdesk Customer Experience Automation

Talkdesk Customer Experience Automation leverages multi-agent orchestration in this healthcare example as a sophisticated team of AI agents and multiple sub-agents work together over voice to resolve a patient issue, navigating healthcare workflows and external data entirely autonomously that would typically require multiple human handoffs, all while maintaining a compassionate, human tone. You’ll see the entire conversation with a visual guide where each AI agent or sub-agent picks up the conversation as it progresses.