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Business Transformation Services
Talkdesk pairs expertise and best practices generated from 1,800+ customer transformations for a proven implementation methodology to put your team on track for success. Use our Implementation and Expert Services or our Certified Implementation Partners like Accenture or PPT Solutions, to enable the people, processes, and technologies for a best-in-class contact center experience.
Let our implementation experts guide you through a proven methodology to make sure your contact center is up and running in no time. We’ll start the discovery phase by aligning your requirements and business rules with desired goals and outcomes. From there, we’ll design a custom solution that puts your contact center on track for measurable success.
Speed to value, resources for your business transformation
Go beyond our 60+ out of box integrations with Expert Services to connect Talkdesk with your existing customer experience technology stack, our own APIs for callback, reporting and recording and then configuring complex routing to ensure your customers always reach the best agent for their needs.
Talkdesk partners with a select group system integrators with deep experience migrating companies to the cloud as part of their digital transformation strategy. Our partners include Accenture and PPT Solutions who are ready to create and execute an implementation plan tailored to each company’s needs and designed to minimize disruption.
Talkdesk customers can outsource advanced administrative services, powered by our contact center consulting partners, to help manage, analyze, and optimize their contact center operations, leading to improved operational efficiency and better customer experiences.
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.