Call Center Best Practices

What is Call Wrap Up Time? 5 Ways to Reduce It in Your Contact Center

What is Call Wrap Up Time? 5 Ways to Reduce It in Your Contact Center
by Taylor Johnson

June 21, 2019

min read

What is Call Center Shrinkage and How to Reduce It

Taylor Johnson

Taylor is Associate Product Marketing Manager at Talkdesk. He lives in San Francisco and loves exploring the city looking for the best food in every neighborhood.

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