Business Continuity

5 key self-service metrics to watch for reducing costs

5 key self-service metrics to watch for reducing costs
by João Safara

October 16, 2020

min read

7 Cost-Saving Ideas for Your Call Center

Download this checklist for seven cost-saving ideas that will help you:

  • Put your current tech and staff spendings into perspective
  • Deploy smart cost-cutting tools and strategies in the contact center
  • Deliver great CX, no matter how tight financial constraints may be.

João Safara

João Safara has extensive experience in content production and management, and enjoys balancing that with people-driven initiatives such as supporting diversity and employer branding. In his free time, you can find João surfing through crime novels, relaxing at the nearest beach or imagining ways to create a more equal and positive society.

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