Contact Center Trends

How to Route Calls to Specific Call Center Agents With Talkdesk

How to Route Calls to Specific Call Center Agents With Talkdesk
by Shauna Geraghty

April 8, 2013

min read

Discover Talkdesk's enterprise-class cloud security

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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