Platform
A global call quality network that covers 150+ countries to provide you unmatched reliability.
Talkdesk Global Communications Network™ (GCN) delivers the industry’s highest reliability and call quality in the cloud contact center industry, backed by the first and only 100% uptime SLA.
Built on top of a modern microservices architecture and powered by the GCN, Talkdesk CX Cloud™ enables quicker innovation, more business agility and superior scalability, giving you a customer experience competitive edge.
With 9 data centers strategically distributed around the world we prioritize redundancy, availability and resiliency on every level for a truly global, enterprise-grade network. Wherever your agents are, we connect to the closest data center and provide high-quality alternative routes for extraordinary accessibility.
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.