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Insights From CX Leaders: Realizing the Potential of AI in Customer Service

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Thanks - the Talkdesk Team.

The transformative potential of AI in the contact center is clear to CX leaders, as are the risks of missing out on it. No longer seen as a tool for achieving efficiency, the true value of AI is increasingly seen in its potential to improve customer experiences.
It will take time and effort for organizations to lay the groundwork needed to realize that potential. There are signs this process is underway for many as organizations continue to grow investment in AI but scale back their near-term ambitions for it.
Join this session from the CCW Online: Future of the Contact Center 2022 event for insights from a global survey of 500 CX professionals on their experiences with AI, including:
<ul class="text text--16">
<li>What leaders expect to gain from incorporating AI into customer service.</li>
<li>Where organizations are making their investments in AI today.</li>
<li>The common challenges organizations face in maturing their application of AI and how to overcome them.</li>
</ul>

Fill out the form to watch the recording.

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Antonio Gonzalez

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Register and watch the Insights From CX Leaders: Realizing the Potential of AI in Customer Service Webinar.

Insights From CX Leaders: Realizing the Potential of AI in Customer Service

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Speakers.

Antonio Gonzalez

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