Talkdesk recognized as a Customers' Choice in the 2023 Gartner® Peer Insights™ 'Voice of the Customer' for CCaaS

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Thanks - the Talkdesk Team.

According to Gartner, &#8220;Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic.&#8221; The Gartner Peer Insights report recognizes 11 contact center as a service (CCaaS) vendors.
Talkdesk was recognized with a Customers&#8217; Choice distinction, as it meets or exceeds both the market average Overall Experience and the market average User Interest and Adoption.
Download the report to learn more.

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Download the Gartner® Peer Insights Voice of the Customer for Contact Center as a Service Report.

Talkdesk recognized as a Customers' Choice in the 2023 Gartner® Peer Insights™ 'Voice of the Customer' for CCaaS

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Other reports.

Building Loyalty in Insurance Through Elevated Customer Experiences

CCW Special Report: Future of Agent Assist

CCW Special Report: AI for the Contact Center

Insights From CX Leaders: Realizing the Potential of AI in Customer Service