CXA Unpacked: Straight from our CEO

We just launched what we believe is the beginning of a big new category which is CXA, Customer Experience Automation. And it's completely different than anything you've seen in the market, automates everything from the beginning of the interaction to the end. Not only that, but also with the follow-ups. Call it a living system that learns, evolves, and really manages everything that you need with the customers from beginning to end. This platform is built on a few big concepts. The first one is an entirely new data cloud built at the bottom of everything we do at Talkdesk. Everything data related about your customers, about your business is in this platform. The second one is a multi-agent orchestration platform. So we can deploy different agents at different times, all solving different problems for your customers. And on top of it, we have enough tools to help you discover, build, orchestrate, and measure the life cycle of AI Agents. So everything from understanding what you need to automate, to measure and the return of all the automations, it can be done in this platform. And not only that, but it's always improving, it's always learning, it's getting better, and every day that goes by, it's learning with all the data you provide. Game changer, new category, every customer should use it no matter what contact center center you use. This is something you need to look at.