Live Webinar
45 minutes to prepare for the end of Open CTI on Salesforce

Register to join us.
Nov. 4, 2026. 11 a.m. CET
Discover how to future-proof your contact center with ViiTAMiNE and Talkdesk.
Salesforce has announced the final retirement of Open CTI for February 28, 2028, with deprecation already in effect for new Agentforce Service orgs. Don’t let this deadline disrupt your customer service operations.
Join us for an exclusive 45-minute webinar dedicated to securing your transition to Service Cloud Voice.
Join this webinar to discover:
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The impact of Salesforce’s announcement: What the end of Open CTI actually means for your organization and why it is crucial to act before 2027.
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Your transition options: A clear analysis of possible pathways and key criteria to help you make the right choice.
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Talkdesk for Service Cloud Voice in action: A live technical demonstration (BYOT) highlighting the agent experience, real-time transcription, customer context integration, and the value of AI.
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Your action plan: A detailed checklist to prepare your migration, including project phases and system coexistence.
Exclusive bonus: Attend the webinar for a chance to win a free Flash Audit of your current Open CTI setup, conducted by ViiTAMiNE experts.
All registration requests are subject to approval. Please note that information collected during registration will be shared jointly with our partner ViiTAMiNE.

Laurent Cherbite
Sales lead & CX specialist, ViiTaMiNe

Maxime Aubrun
Business solutions specialist, ViiTaMiNe

Sara Bondioli
Channel manager, Talkdesk

Narcis Gimenez
Senior solution engineer, Enterprise, Talkdesk

Anis Sakhi
Account executive, Talkdesk



