Upgrade your digital channel to Agentic Autopilot

Oct. 20, 2026. 8 a.m. PT | 11 a.m. ET.

Ready to bring a new agentic experience to your digital channel? Join this practical session to see what changes with Agentic Autopilot, walk through the upgrade, and learn how to use your data to improve the experience over time.

What you’ll learn

In 45 minutes, you’ll learn how to:

• Understand the difference: Compare the existing Autopilot Experience with the new Agentic Autopilot and see what the change means for your team.

• Make the upgrade: Follow the steps to integrate an Agentic Digital Autopilot Experience with your existing Digital Channel.

• Get more from your data: Identify the data and knowledge your experience needs, then use performance insights to spot opportunities for improvement.

Who should attend

This session is designed for contact center IT/Admin and Operations teams responsible for configuring digital channels, managing automation, or improving customer experiences.