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10 Ways Contact Centers Annoy Their Customers (and How to Stop)

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<img alt="" class="alignnone size-full wp-image-8849" decoding="async" height="34" loading="lazy" sizes="(max-width: 256px) 100vw, 256px" src="https://www.talkdesk.com/pt-pt/app/uploads/2018/12/logos-webinar-website.png" srcset="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2018/12/12152305/logos-webinar-website.png 256w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/2018/12/12152305/logos-webinar-website-128x17.png 128w" width="256" />
Featuring:
Leslie O’Flahavan, Co-founder, partner, E-WRITE 
Jenny Dempsey, Social Media and Customer Experience Manager, NumberBarn 
Patrick Russell, Principal, Product Innovation Marketing, Talkdesk
Have you ever had an annoying customer experience? Are you annoying your customers? During a recent #ICMIchat, participants shared their biggest customer service pet peeves. Some of the answers might surprise you. We’ll reveal a list of the top ten ways call centers exasperate their customers, and also offer up tips for breaking the bad habits.
Watch this on-demand webinar to learn:
<ul class="text text--16">
<li>The top ten ways call centers frustrate customers</li>
<li>How to avoid committing common customer service failures</li>
<li>How to deliver a more seamless and satisfying agent and customer experience</li>
</ul>

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10 Ways Contact Centers Annoy Their Customers (and How to Stop)

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