Create powerful customer experiences with Talkdesk and AWS.

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<h3>Experience a better way with Talkdesk and Amazon Web Services Contact Center Intelligence. </h3>
The Talkdesk and AWS CCI collaboration allows you to easily implement intelligence solutions that enhance self-service, agent assistance, and call analytics in your contact center.

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Amazon Transcribe can be connected with Talkdesk Interaction Analytics™ to allow you to access, analyze, and act on every customer interaction.
Get insights about trends, customer sentiment, and intent so you can take actions that reduce costs, increase operational efficiency, and provide the best customer experience.

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Unlock the power of data with Talkdesk Interaction Analytics and AWS CCI.

Deliver meaningful customer interactions by empowering agents with a personalized assistant that listens, learns, and helps in real-time.
Talkdesk Agent Assist™ leverages Amazon Transcribe to guide agents with content, scripts, procedures, and actions in multiple languages.

WaFd Banks on Talkdesk to Transform Customer Experiences

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Transforming the customer journey with AI for every day: Real-life stores from Talkdesk and AWS—Opentalk 2022 LA

How natural language AI is transforming the human experience in customer service

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<h5>Learn how Talkdesk and AWS improve CX for <a href="https://www.talkdesk.com/partners/aws-contact-center-intelligence/financial-services-insurance/" target="_blank" rel="noopener">financial services &amp; insurance</a>.</h5>

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Thanks - the Talkdesk Team.

Experience the modern cloud contact center platform for every industry.

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Upgrade to an Intelligent Customer Experience with Talkdesk and AWS Contact Center Intelligence (CCI) solutions.