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CXA Unpacked: Straight from our CEO

Video

CXA Unpacked: Straight from our CEO

HubSpot Integration

Foglio dati

HubSpot Integration

October release webinar: Customer Experience Automation (CXA), agent support, industry clouds

Webinar live

October release webinar: Customer Experience Automation (CXA), agent support, industry clouds

Pronto a rivoluzionare la customer experience.

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Retail Customer Experience Index

Report

Retail Customer Experience Index

Magic Quadrant™ di Gartner® 2025 per Contact Center as a Service (CCaaS)

Report

Magic Quadrant™ di Gartner® 2025 per Contact Center as a Service (CCaaS)

Nessuna perdita di tempo, nessun grande budget, nessun problema: Servizio Clienti più intelligente per le piccole imprese

Webinar on demand

Nessuna perdita di tempo, nessun grande budget, nessun problema: Servizio Clienti più intelligente per le piccole imprese

Talkdesk CXA for Healthcare

Video

Talkdesk CXA for Healthcare

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Our latest webinars.

October release webinar: Customer Experience Automation (CXA), agent support, industry clouds

Webinar live

October release webinar: Customer Experience Automation (CXA), agent support, industry clouds

Nessuna perdita di tempo, nessun grande budget, nessun problema: Servizio Clienti più intelligente per le piccole imprese

Webinar on demand

Nessuna perdita di tempo, nessun grande budget, nessun problema: Servizio Clienti più intelligente per le piccole imprese

Introducing Customer Experience Automation (CXA): How AI agents are taking over CX—and that’s a good thing

Webinar on demand

Introducing Customer Experience Automation (CXA): How AI agents are taking over CX—and that’s a good thing

July release webinar: Talkdesk Customer Experience Automation (CXA)

Webinar on demand

July release webinar: Talkdesk Customer Experience Automation (CXA)

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Our latest blogs.

What is multi-agent orchestration? An overview

Intelligenza Artificiale

What is multi-agent orchestration? An overview

By Toussaint Celestin

What is sentiment analysis, and how can it improve customer experience?

Intelligenza Artificiale

What is sentiment analysis, and how can it improve customer experience?

By Kevin McNulty

Customer data management (CDM): 10 best practices

Le tendenze dei contact center

Customer data management (CDM): 10 best practices

Celia Cerdeira

Di Celia Cerdeira

5 trends redefining contact center KPIs

Le tendenze dei contact center

5 trends redefining contact center KPIs

By Chris Swansiger