INTEGRATION

Google Contacts

Keep accurate records on your customer base with our Google Contacts Integration

Integrate your call center and contact management applications to improve agent efficiency and promote customer loyalty

Personalize Every Interaction

Talkdesk instantly displays each customer’s Google Contacts history and information when their call is connected. Agents can use this information to personalize interactions and provide optimal service.

Enrich Eustomer Data

Populate customer data from Google Contacts into Talkdesk to enrich profile information. When customer data is more robust, your agents will become more efficient and effective when communicating with callers.

Call Contacts Directly from Talkdesk

Call your Google Contacts with a single click from Talkdesk. This feature simplifies the sales and support processes and eliminates the need for agents to manually look up contact data.

Data Synchronization

Talkdesk automatically synchronizes customer profiles between Google Contacts and Talkdesk in real-time. When agents have the most up-to-date information, they can better serve your customers’ needs.

Identify Contacts When They Call

Easily identify which callers have data stored in Google Contacts. Agents can use this information to adjust their approaches accordingly when interacting with individual callers.

Quick and Easy Setup

Effortlessly configure the Talkdesk Google Contacts integration - no programming required! All you need is your Google account information and you can synchronize data and instantly increase your team’s efficiency.

Experience the Most Innovative Cloud Contact Center Platform

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.

We use cookies to improve your browsing experience. More information. Ok