Talkdesk Boost augments on-premises ACDs with modern, AI-driven cloud contact center applications to boost agent productivity, operational efficiency, agility and CX. Quickly and efficiently enable agents to work remotely while reducing costs as part of our suite of Flexible Deployment options.
Companies need a contact center business continuity plan to accommodate staff while maintaining a high level of customer support, but most on premises contact centers are not equipped to support remote customer service staff. Now you can equip your agents with best-in-class tools to work from anywhere, without missing a beat.
No two contact centers have the exact same deployment needs and our microservices-based and cloud native architecture enables Talkdesk to offer five powerful flexible deployment options for a fully-customized model. Users can maximize telephony investments, store key data in a private cloud and choose their cloud’s geographic location and provider.
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.