Contact Center Trends

Gen Z customer service expectations: Top 3 key takeaways

Antonio Gonzalez
By Antonio Gonzalez

0 min read

Gen Z customer service expectations: Top 3 key takeaways
Winning Gen Z through exceptional customer service

TALKDESK RESEARCH

Winning Gen Z through exceptional customer service

Antonio Gonzalez

Antonio Gonzalez

Antonio Gonzalez has been helping organizations navigate CX transformation and embrace new technologies through research and insights for five years, most recently with Gartner. He is based in Portland, Oregon, and tells himself this is the year he will get into mountaineering.