On Demand Webinar

Strategies for Maximizing ROI: Navigating the 2024 CX Technology Landscape in Banking

Strategies Maximizing Roi Navigating 2024 Cx Technology Landscape Banking

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In the latest technology hype cycle, it seems that there is a new solution popping up every day. As a result, many banking CX and IT leaders are overwhelmed with options as they determine where to focus technology budgets to maximize impact.

In this event, you’ll learn:

  • Top CX technology investment areas for banks and credit unions
  • AI’s pivotal role in automating customer interactions and empowering agents to resolve issues with remarkable precision
  • Insights from industry leaders on overcoming AI adoption barriers and navigating digital transformation


Rahul Kumar Headshot Speaker
Rahul Kumar

Global VP and GM for Financial Services at Talkdesk

Swenson Stephen Headshot Speaker
Stephen C. Swenson

Senior Vice President & Chief Information Officer at Merchants Bank

Kevin Mcguire Headshot Speaker
Kevin McGuire

Chief Information Officer at Cambridge Savings Bank