On Demand Webinar
Strategies for Maximizing ROI: Navigating the 2024 CX Technology Landscape in Banking
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In the latest technology hype cycle, it seems that there is a new solution popping up every day. As a result, many banking CX and IT leaders are overwhelmed with options as they determine where to focus technology budgets to maximize impact.
In this event, you’ll learn:
- Top CX technology investment areas for banks and credit unions
- AI’s pivotal role in automating customer interactions and empowering agents to resolve issues with remarkable precision
- Insights from industry leaders on overcoming AI adoption barriers and navigating digital transformation
Rahul Kumar
Global VP and GM for Financial Services at Talkdesk
Stephen C. Swenson
Senior Vice President & Chief Information Officer at Merchants Bank
Kevin McGuire
Chief Information Officer at Cambridge Savings Bank
