Live Webinar

Patient Experience Reimagined

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Ed Marx, Chief Digital Officer, Tech Mahindra Health & Life Sciences
Greg Miller, VP of Industry Strategy, Healthcare & Life Sciences, Talkdesk

Customer service is one of the top sources of patient complaints. That’s why the best healthcare organizations are differentiating themselves based on the patient experience. In the second of our two-part webinar series, Ed Marx, Chief Digital Officer at Tech Mahindra Health & Life Sciences and former CIO of the Cleveland Clinic, and Greg Miller, VP of Healthcare & Life Sciences at Talkdesk, discuss how your organization can accelerate the shift to making patient experience a priority.

  • Leverage best practices from other industries.
  • Create a culture of patient experience.
  • Understand design considerations, technology enablers, and strategic partnerships.
  • Q&A.
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