report
Frost & Sullivan Frost Radar: European Contact Center as a Service (CCaaS) Market, 2021
Please wait while we validate your privacy settings.
In 2020, contact center migration to the cloud accelerated in European markets, reaching €920.1 million in revenue. Today, the growth trajectory continues and CEOs, investors, and customers are seeking fast-to-implement CX solutions that offer flexibility, scalability, and ongoing innovation.
Frost and Sullivan released the Frost Radar™ to help stakeholders identify which companies are advancing the CCaaS industry into the future–naming Talkdesk a company to be considered first for investment, partnerships, and benchmarking.
Download the Frost Radar™ report to learn about:
- Strategic imperatives and insights for the European CCaaS market.
- Why Talkdesk is included on the Frost Radar™.
- How to leverage the report to empower key stakeholders.
