Talkdesk Customer Experience Analytics.

Ai That Actually Extracts Insights From Every Interaction

AI that actually extracts insights from every interaction.

Talkdesk Customer Experience Analytics™ helps businesses uncover the insights hidden in their contact center interaction data and pinpoint the underlying issues causing poor customer experiences using the power of generative AI. With AI-powered quality management, it also automatically evaluates 100% of agent interactions and surfaces insights to turn every agent into a top performer.