Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

Government & Education CX: Leveraging AI and automation

third

hero

<h3>Opa! Parece que há um problema ao carregar sua experiência de conteúdo.</h3>
This could result from one or more of several issues:

<ul class="text text--16">
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

ORADORES: 
John Bastin, VP Industry Strategy, Government &amp; Education at Talkdesk 
João Carmo, Principal Product Manager, Automation &amp; AI at Talkdesk
In the past year, customer demands for instant access to information have grown exponentially; there is a high expectation for self-service. To meet this requirement, government and education institutions are turning to artificial intelligence (AI) and automation to provide easy access to information while ensuring against fraud, waste and abuse and mishandling of information.
Join this session to learn how AI can support efficiencies with:
<ul class="text text--16">
<li>Predictions and proactive notifications</li>
<li>Speech analytics and intelligent alerts</li>
</ul>

Preencha o formulário para assistir à gravação.

side_form

John Bastin

João Carmo

people

IA generativa e o contact center do setor de saúde do futuro

The global state of CX 2023

Maximize contact center efficiency: Empower peak performance with AI-powered assistance

How Talkdesk is leveraging Microsoft Azure OpenAI Service

card_related

Register and watch the Government & Education CX: Leveraging AI and automation Webinar.