SEGURANÇA E CONFORMIDADE | CERTIFICAÇÕES
Obtenha a opção confiável com o contact center na nuvem.
![Enterprise Class Security](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2F2021%2F04%2F13061939%2Fenterprise-class-security-1.png&w=3840&q=50)
A Talkdesk oferece o conjunto mais abrangente de certificações e padrões de segurança da empresa.
![aicpasoc2.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Faicpasoc2.png%3Fv%3D66.43.0&w=3840&q=50)
![aicpasoc3.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Faicpasoc3.png%3Fv%3D66.43.0&w=3840&q=50)
![pci.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fpci.png%3Fv%3D66.43.0&w=3840&q=50)
![iso27017.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fiso27017.png%3Fv%3D66.43.0&w=3840&q=50)
![iso27018.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fiso27018.png%3Fv%3D66.43.0&w=3840&q=50)
![iso27001.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fiso27001.png%3Fv%3D66.43.0&w=3840&q=50)
![iso22301.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fiso22301.png%3Fv%3D66.43.0&w=3840&q=50)
![iso27701.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fiso27701.png%3Fv%3D66.43.0&w=3840&q=50)
![APEC-CBPR.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2FAPEC-CBPR.png%3Fv%3D66.43.0&w=3840&q=50)
![APEC-PRP.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2FAPEC-PRP.png%3Fv%3D66.43.0&w=3840&q=50)
![gdpr.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fgdpr.png%3Fv%3D66.43.0&w=3840&q=50)
![hipaa.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fhipaa.png%3Fv%3D66.43.0&w=3840&q=50)
![iapp.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fiapp.png%3Fv%3D66.43.0&w=3840&q=50)
![mcafee.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fmcafee.png%3Fv%3D66.43.0&w=3840&q=50)
![csastar-trusted-cloud-supervisor.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fcsastar-trusted-cloud-supervisor.png%3Fv%3D66.43.0&w=3840&q=50)
![csa.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fcsa.png%3Fv%3D66.43.0&w=3840&q=50)
![csastar.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fcsastar.png%3Fv%3D66.43.0&w=3840&q=50)
![cyberessentials.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fcyberessentials.png%3Fv%3D66.43.0&w=3840&q=50)
![nationalsecuritycentre.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fnationalsecuritycentre.png%3Fv%3D66.43.0&w=3840&q=50)
![csp.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fcsp.png%3Fv%3D66.43.0&w=3840&q=50)
![trustar.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Ftrustar.png%3Fv%3D66.43.0&w=3840&q=50)
![owasp.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fowasp.png%3Fv%3D66.43.0&w=3840&q=50)
![nist.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fnist.png%3Fv%3D66.43.0&w=3840&q=50)
![data-privacy-framework-program.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fdata-privacy-framework-program.png%3Fv%3D66.43.0&w=3840&q=50)
![Government Federal Fedramp Deliver Modern Customer Service For Better Citizen Agency Experiences](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2Fgovernment-federal-fedramp-deliver-modern-customer-service-for-better-citizen-agency-experiences-1740x1160.webp&w=3840&q=50)
Talkdesk Federal Experience Cloud™.
Nossa plataforma de contact center nativa da nuvem que oferece os mais altos níveis de segurança, privacidade e conformidade para sua organização.
Oferecemos ampla autenticação multifator e suporte à integração.
![okta.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fokta.png%3Fv%3D66.43.0&w=3840&q=50)
![onelogin.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fonelogin.png%3Fv%3D66.43.0&w=3840&q=50)
![azure9.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fazure9.png%3Fv%3D66.43.0&w=3840&q=50)
![auth0.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fauth0.png%3Fv%3D66.43.0&w=3840&q=50)
![bitium.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fbitium.png%3Fv%3D66.43.0&w=3840&q=50)
E qualquer provedor de identidade (IDP) que esteja em conformidade com SAML 2.0.
Para oferecer mais segurança, é preciso mais do que tecnologia e processo. São necessárias pessoas qualificadas. Nós temos.
![cissp.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fcissp.png%3Fv%3D66.43.0&w=3840&q=50)
![iso22301pecb.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fiso22301pecb.png%3Fv%3D66.43.0&w=3840&q=50)
![iso-iec-27001-provisional-implementer.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fiso-iec-27001-provisional-implementer.png%3Fv%3D66.43.0&w=3840&q=50)
![cism.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fcism.png%3Fv%3D66.43.0&w=3840&q=50)
![CDPSE.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2FCDPSE.png%3Fv%3D66.43.0&w=3840&q=50)
![mor.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fmor.png%3Fv%3D66.43.0&w=3840&q=50)
![ccsk.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fccsk.png%3Fv%3D66.43.0&w=3840&q=50)
![CEH.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2FCEH.png%3Fv%3D66.43.0&w=3840&q=50)
![cipm.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Fcipm.png%3Fv%3D66.43.0&w=3840&q=50)
![27001leadimplementer.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2F27001leadimplementer.png%3Fv%3D66.43.0&w=3840&q=50)
![oscp.png?v=66.43.0](/pt-br/_next/image/?url=https%3A%2F%2Fcms.talkdesk.com%2Fapp%2Fthemes%2Ftalkdesk-com%2Fassets%2Fimages%2Flogos%2Foscp.png%3Fv%3D66.43.0&w=3840&q=50)
Divulgação de vulnerabilidade.
Na Talkdesk lidamos com a segurança dos nossos clientes com muita seriedade e nos esforçamo para melhorá-la constantemente. Nesse contexto, o trabalho realizado pela comunidade de pesquisa em segurança apresenta uma contribuição importante.
If you find a vulnerability that affects Talkdesk customers, send us a report with details of the vulnerability to the email address [email protected].
O relatório deve conter todos os detalhes necessários para reproduzir o problema, ajudando-nos, portanto, a resolvê-lo prontamente.
Você receberá uma resposta da Talkdesk confirmando o recebimento do relatório de vulnerabilidade e apresentando um identificador, que você poderá usar para acompanhar o andamento. A Talkdesk manterá sempre um canal de comunicação aberto para oferecer visibilidade do progresso.
A Talkdesk validará a vulnerabilidade e, se aplicável, definirá uma linha do tempo para implantar a correção.
Following responsible vulnerability disclosure practices, we aim to strike a balance between public awareness and “time to respond effectively” [CERT/CC]. So, we ask for security researchers to give us enough time to fix the vulnerability.
![Segurança](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2F2020%2F05%2F07071856%2Fsecurity-1740x1160.jpg&w=3840&q=50)
Baixar o ebook.
Para mais informações, baixe o ebook Talkdesk Guide to Security & Compliance.