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7 steps to save costs with an AI-powered Virtual Agent

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According to <a href="https://www.gartner.com/en/customer-service-support/trends/2022-key-priorities" rel="noopener" target="_blank">Gartner</a>, in 2022 the top three priorities for companies are to grow their business, improve operational excellence, and optimize costs. To achieve this, more businesses than ever are implementing intelligent virtual agents. And the significant potential to cut costs and increase customer satisfaction (CSAT) justifies all the interest they have driven.
Se sei un leader della CX, questa guida ti aiuterà a conoscere il ruolo degli agenti virtuali come strumento chiave per offrire esperienze self-service di altissima qualità. Imparerai come un agente virtuale può automatizzare le risposte alle domande ripetitive dei clienti per massimizzare l'efficienza operativa e la soddisfazione dei clienti, evitando al contempo il burnout degli agenti e riducendo i costi.

7 steps to save costs with an AI-powered Virtual Agent

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