Call Center Solutions
Meet Olivia.
Olivia is an Operations Manager.
![Contact Center Operations Manager](/de-de/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2FMeet-Olivia-2280x1160.png&w=3840&q=50)
Olivia’s primary goal.
As an Operations Manager, Olivia is responsible for supporting the needs of a growing client base and increasing organizational effectiveness. She is focused on designing processes, scaling across markets, and improving the end-user experience.
Her operations team has the power to transform the contact center from a cost center into a strategic, business-driving department for the entire organization. She is looking for a scalable, efficient, end-to-end cloud contact center platform that can be customized to meet dynamic market and business needs.
![Vanessa Avila, Technical ServIces Manager at Taulia](/de-de/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2F2019%2F01%2F18174502%2Ftaulia-screen-capture-1740x1160.png&w=3840&q=50)
"Having all of those analytics really helped us take off the ground and become better at serving our customers."
Vanessa Avila Technical Services Manager, Taulia