Aktuelle Neuigkeiten.

In den Nachrichten

Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

In den Nachrichten

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

In den Nachrichten

New Talkdesk platform provides healthcare payers with AI and personalized service

In den Nachrichten

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

In den Nachrichten

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

In den Nachrichten

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

In den Nachrichten

Talkdesk wants to ensure a superior member experience

In den Nachrichten

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

ALLE NEUIGKEITEN ANSEHEN

Aktuelle Pressemitteilungen.

Presse-Information

Talkdesk and customers named finalists in 2025 Banking Tech Awards USA for artificial intelligence-powered customer experience innovation

Presse-Information

Auszeichnung von Talkdesk als Leader im Overall Grid Report für Contact Center in den G2 Spring 2025 Reports

Presse-Information

Talkdesk verified as a TrustRadius Trusted Seller

Presse-Information

Talkdesk Knowledge Creator reinvents knowledge generation, delivering instant, artificial intelligence-generated knowledge for virtual and human agents

Presse-Information

Talkdesk AI Agents for voice powers human-like conversational virtual agents that operate, understand, respond, and take action autonomously, revolutionizing customer engagement

Presse-Information

Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours

Presse-Information

Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform

Presse-Information

Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience

ALLE NEUIGKEITEN ANSEHEN

Blog-Highlights.

Contact-Center-Trends

Empowering remote support heroes with knowledge management

By Pratik Salia

Informationssicherheit

How much is your contact center security policy costing you?

Von João Safara

Mitarbeiterengagement

Making remote an advantage for your contact center

By Diogo Vasques

Betriebskontinuität

Cash is king: Move to OpEx to keep cash on hand

Von João Safara

Carlos Cano

Analyst Relations

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Aktuelle Neuigkeiten.

Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

New Talkdesk platform provides healthcare payers with AI and personalized service

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

Talkdesk wants to ensure a superior member experience

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

Aktuelle Pressemitteilungen.

Talkdesk and customers named finalists in 2025 Banking Tech Awards USA for artificial intelligence-powered customer experience innovation

Auszeichnung von Talkdesk als Leader im Overall Grid Report für Contact Center in den G2 Spring 2025 Reports

Talkdesk verified as a TrustRadius Trusted Seller

Talkdesk Knowledge Creator reinvents knowledge generation, delivering instant, artificial intelligence-generated knowledge for virtual and human agents

Talkdesk AI Agents for voice powers human-like conversational virtual agents that operate, understand, respond, and take action autonomously, revolutionizing customer engagement

Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours

Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform

Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience

Blog-Highlights.

Empowering remote support heroes with knowledge management

How much is your contact center security policy costing you?

Making remote an advantage for your contact center

Cash is king: Move to OpEx to keep cash on hand

Carlos Cano

Analyst Relations

Let’s start the conversation.