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<h4>Manufacturing<br /> Information Technology &amp; Services<h4></h4></h4>

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<h3>Helping businesses free up cash to fuel economic growth.</h3>
<p class="text text--16">Founded in 2009, Taulia delivers working capital solutions that make it easy for businesses to free up cash, accelerate payments, and improve supply chain health.</p>


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All diese Analysen zu haben, hat uns wirklich geholfen, durchzustarten und unsere Kunden besser zu bedienen.

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<p class="text text--16">Lacking visibility into the statuses of their agents, Taulia searched for a cloud contact center that could help them keep track agent performance and provide them with analytics and reporting on call statistics.</p>
<p class="text text--16">Talkdesk for Salesforce allowed Taulia to identify areas for improvement and provided a live dashboard to understand where coverage was needed. As a result, Taulia was able to double their answer rate.</p>


<p class="text text--16">By leveraging Talkdesk’s live dashboards, Taulia gained visibility into agent performance and identified areas for improvement, which led to them doubling their answer rate.</p>


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Talkdesk helped Taulia gained visibility into agent performance and identified areas for improvement, which led to them doubling their answer rate. Watch now.

Service

Manufacturing
Information Technology & Services

Salesforce

Double Answer Rate

Helping businesses free up cash to fuel economic growth.

"Mit all diesen Analysen konnten wir richtig durchstarten und den Service für unsere Kunden noch weiter verbessern."

Kundenstory ansehen.