CX Awards

CX Innovators Awards.

Celebrating innovation, creativity, and excellence in customer experience.

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Our award-winning alumni.

2025 Categories.

Ultimate Innovator.

Celebrating companies who have leveraged Talkdesk technology in innovative ways to solve CX challenges and deliver best-in-class customer experience.

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Rookie of the Year.

Celebrating companies who have successfully implemented Talkdesk and exemplified CX excellence by achieving a rapid deployment and ROI.

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Growth Leader.

Celebrating companies who have used customer experience to unlock new customers, drive enterprise growth, and increase revenue.

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Efficiency Leader.

Celebrating companies who have successfully increased agent effectiveness and workplace efficiency by leveraging creative CX solutions.

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Optimization Leader.

Celebrating companies who have optimized their business with decreased OPEX and reduced agent attrition through innovative CX solutions.

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AI Visionary.

Celebrating business leaders who enthusiastically embrace emerging technologies to create world-class customer experiences.

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Momentum Leader.

Celebrating female business leaders on the cutting-edge of customer experience, who push the industry towards innovation.

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Social Impact.

Celebrating companies who make a lasting, positive impact in their communities and the world.

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Ready to share your story?

We make applying easy. The CX Innovators Awards recognizes Talkdesk customers for innovative use of AI and CX technology. CX Innovators can submit their own nomination or request support telling their story. Select the option that works for you.

Nominations close September 30.

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Hear from the 2024 winners.

On-Demand-Webinar

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CX Innovators Awards.

Our award-winning alumni.

2025 Categories.

Ultimate Innovator.

Rookie of the Year.

Growth Leader.

Efficiency Leader.

Optimization Leader.

AI Visionary.

Momentum Leader.

Social Impact.

Ready to share your story?

Hear from the 2024 winners.

CX Innovators Showcase

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