Reporting & Analytics

Historical Reporting & Business Analytics

Talkdesk Explore is a historical reporting and business analytics tool that provides quick access to large volumes of data within minutes – not hours

Turn Insights into Results

Don’t settle for stale data to drive important business decisions. With flexible filtering, scheduling, and customization options, Talkdesk Explore targets the right data at the right time to make an impact on agent and contact center performance.

Choose How You View Your Data

Talkdesk Explore offers unparalleled flexibility for sorting and filtering data to create custom dashboards and reports in a few simple clicks.

"Talkdesk gives us the power to analyze the business more effectively."

Daniel Capoferri, Senior Manager, IS Solutions Delivery, Tucows

Access Reports in Minutes - Not Hours

With the ability to access data within minutes of an interaction, you can make coaching recommendations and critical intraday adjustments right away. And with an intuitive interface, anyone can create and schedule reports with a few simple clicks.

Make Data a Competitive Advantage

Talkdesk Explore offers endless possibilities to view, analyze and present data in a way that every member of your team can understand and take action on to improve performance.

Hear Why Our Customers Love Talkdesk

Rated 9.2 out of 10 based on 600 reviews on

Experience the Cloud Contact Center for Innovative Enterprises

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.

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