Contact Center Trends

3 benefits of contact center gamification to improve agent performance

Headshot Adriana Carvalho
By Adriana Carvalho

0 min read

3 benefits of contact center gamification to improve agent performance
The future of workforce engagement in the contact center

REPORT

The future of workforce engagement in the contact center

See Talkdesk in action.

See Talkdesk in action.

Headshot Adriana Carvalho

Adriana Carvalho

Adriana Carvalho is a product marketing manager at Talkdesk. Before venturing into the tech world, she worked in the automotive industry. Always willing to suggest new ways of doing things and eager to learn, Adriana is passionate about delivering powerful technology solutions that positively impact employees’ and customers’ experiences. When she is not working, you can find her running, traveling, and having fun with her family and friends.