Contact Center Trends

10 Tips for Reducing Cost Per Call in the Call Center

10 Tips for Reducing Cost Per Call in the Call Center
by Shauna Geraghty

November 14, 2017

min read

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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