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Designing customer conversations: Best practices

Guide

Designing customer conversations: Best practices

Building Loyalty in Insurance Through Elevated Customer Experiences

Report

Building Loyalty in Insurance Through Elevated Customer Experiences

Creating a culture of compassion in retail contact centers

Guide

Creating a culture of compassion in retail contact centers

Employee empowerment in a healthcare contact center

Ebook

Employee empowerment in a healthcare contact center

The future of retail customer service: Interactive and unified

Report

The future of retail customer service: Interactive and unified

The future of patient experience: Unifying interactions in healthcare

Report

The future of patient experience: Unifying interactions in healthcare

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Talkdesk CXA for Healthcare

Video

Talkdesk CXA for Healthcare

Top 5 AI use cases for utilities

Ebook

Top 5 AI use cases for utilities

Talkdesk Omnichannel Engagement

Datasheet

Talkdesk Omnichannel Engagement

Ready to revolutionize your customer experience.

Multi-Store Commerce Integration

Video

Multi-Store Commerce Integration

Talkdesk Autopilot

Datasheet

Talkdesk Autopilot

AI agents are taking over CX—and that’s a good thing

On-demand Webinar

AI agents are taking over CX—and that’s a good thing

Talkdesk Customer Experience Automation

Video

Talkdesk Customer Experience Automation

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Find more about artificial intelligence.

The promise (and pitfalls) of self-service automation in customer service

Report

The promise (and pitfalls) of self-service automation in customer service

The ultimate AI playbook for contact centers

Ebook

The ultimate AI playbook for contact centers

Creating retail virtual concierges through conversational AI

Ebook

Creating retail virtual concierges through conversational AI

A quick guide to Talkdesk AI

Guide

A quick guide to Talkdesk AI

CCW 2022 June Market Study: CX Trends, Challenges, & Opportunities

Report

CCW 2022 June Market Study: CX Trends, Challenges, & Opportunities

The future of AI 2022: Progressing AI maturity in the contact center

Report

The future of AI 2022: Progressing AI maturity in the contact center

VIEW ALL RESOURCES

Talkdesk CXA for Healthcare

Video

Talkdesk CXA for Healthcare

Top 5 AI use cases for utilities

Ebook

Top 5 AI use cases for utilities

Talkdesk Omnichannel Engagement

Datasheet

Talkdesk Omnichannel Engagement

Multi-Store Commerce Integration

Video

Multi-Store Commerce Integration

Talkdesk Autopilot

Datasheet

Talkdesk Autopilot

AI agents are taking over CX—and that’s a good thing

On-demand Webinar

AI agents are taking over CX—and that’s a good thing

Talkdesk Customer Experience Automation

Video

Talkdesk Customer Experience Automation

Talkdesk Travel Experience Cloud

Datasheet

Talkdesk Travel Experience Cloud

Talkdesk Hospitality Experience Cloud Video

Video

Talkdesk Hospitality Experience Cloud Video

Talkdesk Travel Experience Cloud Video

Video

Talkdesk Travel Experience Cloud Video

Top 5 AI use cases for travel & hospitality CX

Ebook

Top 5 AI use cases for travel & hospitality CX

Talkdesk Hospitality Experience Cloud

Datasheet

Talkdesk Hospitality Experience Cloud

July release webinar: Talkdesk Customer Experience Automation

On-demand Webinar

July release webinar: Talkdesk Customer Experience Automation

CX Innovators July: Wins from Nassau Financial Group

On-demand Webinar

CX Innovators July: Wins from Nassau Financial Group

Talkdesk Customer Experience Automation Brochure

Guide

Talkdesk Customer Experience Automation Brochure

Unpacking Agentic AI: Rewriting the rules of CX with AI Agents.

Ebook

Unpacking Agentic AI: Rewriting the rules of CX with AI Agents.

Multi-agent orchestration

Datasheet

Multi-agent orchestration

The AI advantage: Transforming self-service in public sector CX

On-demand Webinar

The AI advantage: Transforming self-service in public sector CX

Getting started with AI for on-premises contact centers

Guide

Getting started with AI for on-premises contact centers

CX Innovators: Driving value for healthcare CX

Ebook

CX Innovators: Driving value for healthcare CX