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Talkdesk awards and recognition.

Talkdesk Customer Experience Automation named “Multi-Agent AI System of the Year” in 2026 AI Breakthrough Awards

Award

Talkdesk Customer Experience Automation named “Multi-Agent AI System of the Year” in 2026 AI Breakthrough Awards

Jun 26, 2026

Talkdesk earns ten 2026 Top Rated Awards from TrustRadius

AWARD

Talkdesk earns ten 2026 Top Rated Awards from TrustRadius

Jun 16, 2026

Talkdesk earns top rankings in G2 Summer 2026 reports across AI customer support, conversational intelligence, and multilingual customer support

RECOGNITION

Talkdesk earns top rankings in G2 Summer 2026 reports across AI customer support, conversational intelligence, and multilingual customer support

May 28, 2026

Talkdesk named Customer Experience Solution of the Year in 2026 RetailTech Breakthrough Awards

AWARD

Talkdesk named Customer Experience Solution of the Year in 2026 RetailTech Breakthrough Awards

Apr 23, 2026

Talkdesk wins gold in 2026 CMSWire IMPACT Awards for AI excellence

AWARD

Talkdesk wins gold in 2026 CMSWire IMPACT Awards for AI excellence

Apr 8, 2026

Talkdesk ranked Leader in Overall Grid Reports for Customer Service Automation and Contact Center in G2 Spring 2026 Reports

RECOGNITION

Talkdesk ranked Leader in Overall Grid Reports for Customer Service Automation and Contact Center in G2 Spring 2026 Reports

Mar 17, 2026

Talkdesk Earns Spot on G2’s 2026 Best Software Awards for Best Agentic AI Software Products and Best Customer Service Software Products

AWARD

Talkdesk Earns Spot on G2’s 2026 Best Software Awards for Best Agentic AI Software Products and Best Customer Service Software Products

Feb 19, 2026

Talkdesk customers honored in 2026 Stevie Awards for Sales & Customer Service

RECOGNITION

Talkdesk customers honored in 2026 Stevie Awards for Sales & Customer Service

Feb 3, 2026

Talkdesk ranked Leader in Overall Grid Reports for AI and Contact Center in G2 Winter 2026 Reports

RECOGNITION

Talkdesk ranked Leader in Overall Grid Reports for AI and Contact Center in G2 Winter 2026 Reports

Dec 4, 2025

Talkdesk earns 2026 Buyer’s Choice Award from TrustRadius

Award

Talkdesk earns 2026 Buyer’s Choice Award from TrustRadius

Nov 18, 2025

Talkdesk honored with dual wins at The A.I. Awards for Customer Experience Automation

AWARD

Talkdesk honored with dual wins at The A.I. Awards for Customer Experience Automation

Oct 22, 2025

Talkdesk wins 2025 Finovate Award for Most Impactful AI-Based Solution

AWARD

Talkdesk wins 2025 Finovate Award for Most Impactful AI-Based Solution

Sep 15, 2025

Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Fall 2025 Reports

RECOGNITION

Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Fall 2025 Reports

Sep 11, 2025

Talkdesk named a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS)

report

Talkdesk named a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS)

Sep 10, 2025

Talkdesk shortlisted in four categories in The 2025 A.I Awards

AWARD

Talkdesk shortlisted in four categories in The 2025 A.I Awards

Aug 26, 2025

Talkdesk Customer Care wins Silver Stevie Award for leading the artificial intelligence revolution in customer experience

AWARD

Talkdesk Customer Care wins Silver Stevie Award for leading the artificial intelligence revolution in customer experience

Aug 26, 2025

Talkdesk wins TrustRadius Tech Cares Award for supporting women in technology

AWARD

Talkdesk wins TrustRadius Tech Cares Award for supporting women in technology

Aug 26, 2025

Talkdesk named to KMWorld AI 100 list for second consecutive year

AWARD

Talkdesk named to KMWorld AI 100 list for second consecutive year

Jul 7, 2025

Talkdesk receives 2025 AI Agent Product of the Year Award from TMC

AWARD

Talkdesk receives 2025 AI Agent Product of the Year Award from TMC

Jul 3, 2025

Talkdesk ranked Leader in Overall Grid® Report for Contact Center in G2 Summer 2025 Reports

RECOGNITION

Talkdesk ranked Leader in Overall Grid® Report for Contact Center in G2 Summer 2025 Reports

Jun 26, 2025

Talkdesk wins “Autonomous AI Agent of the Year” in 8th annual AI Breakthrough Awards

AWARD

Talkdesk wins “Autonomous AI Agent of the Year” in 8th annual AI Breakthrough Awards

Jun 25, 2025

Talkdesk Financial Services Experience Cloud honored as “Game Changer” in 2025 Finopotamus Tekkie Awards

AWARD

Talkdesk Financial Services Experience Cloud honored as “Game Changer” in 2025 Finopotamus Tekkie Awards

Jun 23, 2025

Talkdesk earns a 2025 Top Rated Award From TrustRadius

AWARD

Talkdesk earns a 2025 Top Rated Award From TrustRadius

Jun 10, 2025

Talkdesk recognized for AI-Driven Health Innovations in 8th annual Health Value Awards

AWARD

Talkdesk recognized for AI-Driven Health Innovations in 8th annual Health Value Awards

Jun 4, 2025

Talkdesk and customer Collins Community Credit Union win prestigious 2025 Banking Tech USA Awards

AWARD

Talkdesk and customer Collins Community Credit Union win prestigious 2025 Banking Tech USA Awards

Jun 3, 2025

Talkdesk wins Best AI-based Customer Experience Solution at the 2025 Globee® Awards for Artificial Intelligence

Award

Talkdesk wins Best AI-based Customer Experience Solution at the 2025 Globee® Awards for Artificial Intelligence

May 14, 2025

Talkdesk Customer Care team wins in Transformation of the Year category in BIG Excellence in Customer Service Awards

Award

Talkdesk Customer Care team wins in Transformation of the Year category in BIG Excellence in Customer Service Awards

Apr 24, 2025

Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Spring 2025 Reports

RECOGNITION

Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Spring 2025 Reports

Mar 25, 2025

Talkdesk named Best Unified Customer Experience by Vendors in Partnership Awards

Award

Talkdesk named Best Unified Customer Experience by Vendors in Partnership Awards

Jan 15, 2025

Talkdesk ranked Leader in Overall Grid® Report for Contact Center in G2 Winter 2025 Reports

RECOGNITION

Talkdesk ranked Leader in Overall Grid® Report for Contact Center in G2 Winter 2025 Reports

Dec 17, 2024

Talkdesk earns 2025 Buyer’s Choice Award from TrustRadius

AWARD

Talkdesk earns 2025 Buyer’s Choice Award from TrustRadius

Oct 29, 2024

Talkdesk named to Forbes Cloud 100 for sixth consecutive year

Recognition

Talkdesk named to Forbes Cloud 100 for sixth consecutive year

Aug 6, 2024

Talkdesk named to 2024 KMWorld AI 100

Award

Talkdesk named to 2024 KMWorld AI 100

Jul 8, 2024

Talkdesk CEO Tiago Paiva named Best Artificial Intelligence Company CEO in 2024 AI Breakthrough awards program

award

Talkdesk CEO Tiago Paiva named Best Artificial Intelligence Company CEO in 2024 AI Breakthrough awards program

Jul 2, 2024

Talkdesk named a leader in 2024 IDC MarketScape for contact center–as-a-service applications software

report

Talkdesk named a leader in 2024 IDC MarketScape for contact center–as-a-service applications software

Jun 26, 2024

Talkdesk earns 2024 Top Rated Awards from TrustRadius

award

Talkdesk earns 2024 Top Rated Awards from TrustRadius

May 8, 2024

Talkdesk ranked #1 in G2 Enterprise Results Index for contact center

RECOGNITION

Talkdesk ranked #1 in G2 Enterprise Results Index for contact center

Mar 29, 2024

Talkdesk is a leader in the Aragon Research Globe for Conversational AI in the Intelligent Contact Center, 2024

REPORT

Talkdesk is a leader in the Aragon Research Globe for Conversational AI in the Intelligent Contact Center, 2024

Feb 8, 2024

Talkdesk named one of America's Greatest Workplaces for Women by Newsweek

award

Talkdesk named one of America's Greatest Workplaces for Women by Newsweek

Feb 7, 2024

Talkdesk earns a spot on G2’s 2024 Best Software Awards for best customer service products

recognition

Talkdesk earns a spot on G2’s 2024 Best Software Awards for best customer service products

Feb 7, 2024

Talkdesk secures #8 spot in the 2023 Forbes Cloud 100 list

recognition

Talkdesk secures #8 spot in the 2023 Forbes Cloud 100 list

Aug 9, 2023

Talkdesk Financial Services Experience Cloud wins 2023 Remotetech Breakthrough Award

award

Talkdesk Financial Services Experience Cloud wins 2023 Remotetech Breakthrough Award

Jun 22, 2023

Talkdesk ranked #1 overall for Global Contact Center Grid for 5th consecutive season in G2 reports

recognition

Talkdesk ranked #1 overall for Global Contact Center Grid for 5th consecutive season in G2 reports

Jun 20, 2023

Globee® winner - application development innovation and financial services

award

Globee® winner - application development innovation and financial services

Jun 2, 2023

Talkdesk ranked #1 overall for Global Contact Center Grid for 4th consecutive season

recognition

Talkdesk ranked #1 overall for Global Contact Center Grid for 4th consecutive season

Apr 5, 2023

Talkdesk receives Customers' Choice distinction in the 2023 Gartner® Peer Insights™ 'Voice of the Customer’ for CCaaS

award

Talkdesk receives Customers' Choice distinction in the 2023 Gartner® Peer Insights™ 'Voice of the Customer’ for CCaaS

Feb 7, 2023

Comparably names Talkdesk a Best Company for Diversity

award

Comparably names Talkdesk a Best Company for Diversity

Dec 15, 2022

Talkdesk ranked #1 in 53 G2 Winter reports

recognition

Talkdesk ranked #1 in 53 G2 Winter reports

Dec 13, 2022

Talkdesk earns Frost & Sullivan’s 2022 NA Customer Value Leadership Award in the retail CCaaS market

award

Talkdesk earns Frost & Sullivan’s 2022 NA Customer Value Leadership Award in the retail CCaaS market

Talkdesk earns Frost & Sullivan 2022 NA Customer Value Leadership Award: Global health and life sciences CCaaS market

award

Talkdesk earns Frost & Sullivan 2022 NA Customer Value Leadership Award: Global health and life sciences CCaaS market

Talkdesk awarded top Canada retail tech solutions provider 2022 by Retail Tech Insights

award

Talkdesk awarded top Canada retail tech solutions provider 2022 by Retail Tech Insights

Talkdesk ranked #1 in 36 G2 Fall reports

recognition

Talkdesk ranked #1 in 36 G2 Fall reports

Sep 22, 2022

Talkdesk CEO Tiago Paiva named UC Leader of the Year

Award

Talkdesk CEO Tiago Paiva named UC Leader of the Year

Aug 4, 2022

Comparably names Talkdesk a Best Company for Career Growth

award

Comparably names Talkdesk a Best Company for Career Growth

Jul 14, 2022

2022 Pandemic Tech Innovation award

award

2022 Pandemic Tech Innovation award

Jul 1, 2022

Talkdesk wins Cloud-based CX Solution of the Year at 2022 CCW Excellence Awards

award

Talkdesk wins Cloud-based CX Solution of the Year at 2022 CCW Excellence Awards

Jun 29, 2022

Talkdesk wins Cloud-based CX Solution of the Year at 2022 CCW Excellence Awards

award

Talkdesk wins Cloud-based CX Solution of the Year at 2022 CCW Excellence Awards

Jun 29, 2022

Talkdesk named Cloud Innovator of the Year and Cloud Innovator of the Decade in 2021-22 Cloud Awards

recognition

Talkdesk named Cloud Innovator of the Year and Cloud Innovator of the Decade in 2021-22 Cloud Awards

Mar 2, 2022

Gold Globee® winner - Entrepreneur of the Year | Cloud Computing/SaaS/Internet

award

Gold Globee® winner - Entrepreneur of the Year | Cloud Computing/SaaS/Internet

Gold Globee® winner - Talkdesk Industry Experience Clouds | Business-to-Business Products

award

Gold Globee® winner - Talkdesk Industry Experience Clouds | Business-to-Business Products

Gold Globee® winner - Talkdesk Industry Experience Clouds | Business-to-Business Products

award

Gold Globee® winner - Talkdesk Industry Experience Clouds | Business-to-Business Products

2022 CRM Excellence Award

award

2022 CRM Excellence Award

May 16, 2022

Talkdesk earns 2022 Great Place to Work Certification Portugal

award

Talkdesk earns 2022 Great Place to Work Certification Portugal

Mar 10, 2023

Talkdesk wins Gold Stevie® Awards in 2022 Stevie Awards for Sales & Customer Service

award

Talkdesk wins Gold Stevie® Awards in 2022 Stevie Awards for Sales & Customer Service

Mar 4, 2022

Talkdesk wins Silver Stevie® Awards in 2022 Stevie Awards for Sales & Customer Service

award

Talkdesk wins Silver Stevie® Awards in 2022 Stevie Awards for Sales & Customer Service

Mar 3, 2023

Talkdesk wins Bronze Stevie® Awards in 2022 Stevie Awards for Sales & Customer Service

award

Talkdesk wins Bronze Stevie® Awards in 2022 Stevie Awards for Sales & Customer Service

Mar 3, 2022

Talkdesk CMO Kathie Johnson wins 2022 CX Awards Women in CX Technology

award

Talkdesk CMO Kathie Johnson wins 2022 CX Awards Women in CX Technology

Feb 18, 2022

Talkdesk wins three 2022 Best of Awards from TrustRadius

recognition

Talkdesk wins three 2022 Best of Awards from TrustRadius

Jan 12, 2022

Talkdesk ranked #1 in 22 G2 Winter reports

recognition

Talkdesk ranked #1 in 22 G2 Winter reports

Dec 14, 2021

Talkdesk CMO Kathie Johnson wins 2021 CMO Transformation and Growth Award

Award

Talkdesk CMO Kathie Johnson wins 2021 CMO Transformation and Growth Award

Talkdesk ranked #1 in 22 G2 Winter reports

recognition

Talkdesk ranked #1 in 22 G2 Winter reports

Dec 14, 2021

Talkdesk CMO Kathie Johnson wins 2021 CMO Transformation and Growth Award

Award

Talkdesk CMO Kathie Johnson wins 2021 CMO Transformation and Growth Award

Talkdesk wins 2021 BIG Public Relations and Marketing Excellence award

Award

Talkdesk wins 2021 BIG Public Relations and Marketing Excellence award

Nov 11, 2021

Talkdesk named finalist in 2021 Engage Awards

Award

Talkdesk named finalist in 2021 Engage Awards

Talkdesk again named a Leader in 2021 Gartner® Magic Quadrant™ for CCaaS

Award

Talkdesk again named a Leader in 2021 Gartner® Magic Quadrant™ for CCaaS

Aug 12, 2021

Talkdesk is a leader in the Aragon Research Globe for Intelligent Contact Centers, 2021

Award

Talkdesk is a leader in the Aragon Research Globe for Intelligent Contact Centers, 2021

Jul 15, 2021

Talkdesk wins Globee® in the 8th Annual 2021 Sales and Customer Service Excellence Awards

Award

Talkdesk wins Globee® in the 8th Annual 2021 Sales and Customer Service Excellence Awards

Jun 30, 2021

Talkdesk earns designation as exemplary CCaaS Vendor and Value Index Leader

Recognition

Talkdesk earns designation as exemplary CCaaS Vendor and Value Index Leader

May 5, 2021

Talkdesk wins 2021 BIG Excellence in Customer Service Award

Award

Talkdesk wins 2021 BIG Excellence in Customer Service Award

Apr 26, 2021

Talkdesk wins two 2021 Top Rated awards from TrustRadius

Award

Talkdesk wins two 2021 Top Rated awards from TrustRadius

Mar 31, 2021

Talkdesk again leads G2 Spring 2021 with highest G2 Scores, more reports than any other CCaaS provider

Recognition

Talkdesk again leads G2 Spring 2021 with highest G2 Scores, more reports than any other CCaaS provider

Mar 23, 2021

Talkdesk ranked #1 in 18 G2 Winter 2021 reports

Recognition

Talkdesk ranked #1 in 18 G2 Winter 2021 reports

Dec 15, 2020

Gartner names Talkdesk a leader in 2020 Magic Quadrant for CCaaS

Recognition

Gartner names Talkdesk a leader in 2020 Magic Quadrant for CCaaS

Nov 13, 2020

Talkdesk wins PR & Marketing Award from Business Intelligence Group

Recognition

Talkdesk wins PR & Marketing Award from Business Intelligence Group

Oct 6, 2020

Best Call Center Software of 2020

Recognition

Best Call Center Software of 2020

Sep 24, 2020

Best VOIP Phone Services of 2020

Recognition

Best VOIP Phone Services of 2020

Sep 24, 2020

Talkdesk is named to 2020 Forbes Cloud 100

Recognition

Talkdesk is named to 2020 Forbes Cloud 100

Sep 16, 2020

Talkdesk’s Jon Heaps named to Channel Partners ‘Top Gun 51’

Award

Talkdesk’s Jon Heaps named to Channel Partners ‘Top Gun 51’

Aug 15, 2020

Talkdesk wins UC Awards 2020 for Best Contact Centre Platform and CX Leader of the Year

Award

Talkdesk wins UC Awards 2020 for Best Contact Centre Platform and CX Leader of the Year

Aug 6, 2020

Talkdesk wins 2020 Contact Center Technology Award

Award

Talkdesk wins 2020 Contact Center Technology Award

Jul 31, 2020

Talkdesk lands on The Software Report Top 100 Software Companies of 2020

Award

Talkdesk lands on The Software Report Top 100 Software Companies of 2020

Jul 21, 2020

Talkdesk wins Customer Experience award from Ventana Research

Award

Talkdesk wins Customer Experience award from Ventana Research

Jul 14, 2020

Talkdesk wins Customer Experience award from Ventana Research

Award

Talkdesk wins Customer Experience award from Ventana Research

Jul 14, 2020

Talkdesk leads 5 Categories in G2 Summer 2020 report

Award

Talkdesk leads 5 Categories in G2 Summer 2020 report

Jun 23, 2020

Talkdesk a leader in the Aragon Research Globe for Intelligent Contact Centers, 2020

Award

Talkdesk a leader in the Aragon Research Globe for Intelligent Contact Centers, 2020

Jun 18, 2020

Talkdesk wins 2020 Innovation Award from Business Intelligence Group

Award

Talkdesk wins 2020 Innovation Award from Business Intelligence Group

Jan 22, 2020

Talkdesk a leader in 2019 Gartner Magic Quadrant for contact center as a service, North America

Award

Talkdesk a leader in 2019 Gartner Magic Quadrant for contact center as a service, North America

Oct 19, 2019

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