Talkdesk Integration with Zendesk

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Talkdesk for Zendesk pairs the power of Talkdesk with Zendesk’s leading support platform, bringing contact center functionality into Zendesk so your support teams can consistently provide top-notch service. Talkdesk for Zendesk provides a seamless integration so agents can work from one unified application to make/receive calls, log call data, and add notes to tickets from anywhere on the desktop.

Download the video to learn: 

  • How Talkdesk automations can be used to perform a wide range of Zendesk tasks such as ticket creation, contact updating, data entry and more — increasing your team’s efficiency by 25-30%.
  • How agents can use interaction history and screen pops to tailor every conversation to the individual based on customer details and context.
  • How this entire integration can be achieved in just a few simple clicks.
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