Prepare for the new home experience.

How Create Dashboards 2024

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With the new version of Home being deployed in Q2 of 2024, customers will need to begin using Live instead of Home for real-time statistics.  In this webinar, we will show how to create a new Live dashboard with the same real-time statistics as Home and then how to share it with other users.

In this webinar, you will learn:

  • Why this change is being made.
  • How you can set up the Live dashboard.
  • How to ensure all required users have permissions to use Live (including read-only).
  • What is required to share the Live dashboard with other users.

We will also have an open question and answer session at the end of this webinar.


Headshot Geoff Calhoun
Geoff Calhoun

Senior Director of Product Management at Talkdesk

Headshot Marta Brito
Marta Brito

Senior Product Manager Lead at Talkdesk