Delivering Modern Insurance Experiences

Michael Wilson Webinar Banking

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Discover the power of Talkdesk Financial Services Experience Cloud™ for Insurance. See how our end-to-end contact center solution is purpose-built to streamline policy servicing, claims management, and new business workflows to enable and empower your employees and deliver exceptional customer service.

Learn more about:

  • Increasing customer loyalty and improving employee retention.
  • Resolving specific friction points in the customer journey such as authentication.
  • Leveraging policy administration, claims and billing system integrations for smart decision making and workflow automation.
  • Leveraging Gen AI enabled Autopilot and Copilot to drive efficiencies.

Join us to understand how your insurance peers are leveraging Talkdesk’s purpose built platform to transform their contact center!


Michael Wilson Speaker
Michael Wilson

Financial Services & Insurance Lead Solutions Engineer at Talkdesk