Product Demo

Talkdesk Workforce Management

Talkdesk Workforce Management

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Talkdesk Workforce Management™ combines powerful artificial intelligence and automation with a remarkably intuitive user experience to help you optimize staffing and scheduling decisions, reduce administrative effort, and deliver a better scheduling experience for agents that’s designed for the modern workforce.

Join us to see how Talkdesk Workforce Management can help you: 

  • Anticipate customer demand and plan more effectively with accurate, omnichannel interaction forecasts.
  • Automatically generate optimized schedules designed to improve operational efficiency and quality of service.
  • Improve the agent experience with a unique conversational interface designed to quickly process open-ended scheduling requests.