With each interaction, banking clients expect personalized responses in a timely and helpful manner. The race to meet this demand is real and is putting increased pressure on banks to constantly elevate their customer experience strategy to remain competitive.
With continuous guidance from advisors and experts on innovation and CX strategy, banks will be able to showcase their commitment to their clients and realize business value much faster.
Hear more about how Innovative approaches are helping banks gain a competitive advantage with Michelle Beyo, CEO & founder of FINAVATOR an award winning FinTech and Payment Consultancy in Canada, and Talkdesk Rahul Kumar, Director of Financial Services Strategy – Banking, will have an engaging discussion focused on Open Banking disruption and its intersection with Customer Experience.
