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Empowering customer service agents with a simplified AI interface

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Thanks - the Talkdesk Team.

The AI technology needed for next-generation digital-first contact centers is already available. With a simplified AI interface, contact centers can automate 80% of interactions. It’s just a matter of knowing what AI tools to integrate, adapt them and empower agents to actively use them.
Join this session to learn how Talkdesk is helping City Experiences anchored by Hornblower simplify the way agents interface with AI to improve customer satisfaction.

Fill out the form to watch the recording.

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Jay Gupta

Dan Heynen

Dan Neufer

Benia Gurrola

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US Contact Center Verticals: Insurance

US Contact Center Verticals Finance

Navigating Responsible AI in the Contact Center: Balancing Innovation and Ethics

Talkdesk Ascend Connect

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Register and watch the Empowering customer service agents with a simplified AI interface Webinar.