webinar

CX Meets UX: Designing for a Better Customer Service and Agent Experience

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Stitch Fix is the personal styling service tailored to your taste, budget, and lifestyle that helps men and women discover apparel and accessories that they love. They use Talkdesk and Zendesk together to provide customer service to hundreds of thousands of customers. By making customer-centric design choices, Stitch Fix reduces the number of service calls, increases revenue and improves overall customer experience.

Watch the webinar to learn more about:

  • How to align your design and support teams to improve service
  • Ways to execute a design sprint for optimizing user experience
  • Why you should be differentiating your business with CX