AI Now: Transforming Customer Experience Today

Fill out the form to listen to the recording!


Art Schoeller, VP and Principal Analyst, Forrester
Janice Rapp, Head of Product Marketing, Talkdesk

Fill out the form to the right to hear guest speaker, Forrester VP and Principal Analyst, Art Schoeller, and Talkdesk product leadership explore practical ways to get started on the path to AI/ML. You’ll take away:

  • How to transform your thinking about data for AI success
  • Why the new customer journey demands the right mix of Context + Data + AI
  • How AI will transform the concept of Proactive Customer Engagement
  • How AI impacts your recruitment, retention and training efforts
  • Why modern cloud architecture is the critical first step towards using AI
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