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Help agents resolve customer issues correctly and quickly with Talkdesk Agent Assist™.
Talkdesk Agent Assist delivers automated assistance, contextual recommendations, and next best actions during live interactions, to achieve exceptional customer experiences. Agent Assist uses AI to empower agents with a personalized assistant that listens, learns, and provides intelligent recommendations in every conversation.
Check out this document to learn more!

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Gartner Research Report, How Can Generative AI Be Used to Improve Customer Service and Support?

How Talkdesk is leveraging Microsoft Azure OpenAI Service

10 AI Use Cases To Reduce Average Handle Time

Washington Federal Bank delivers enhanced self-service with Talkdesk

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Download the datasheet and learn how Talkdesk Agent Assist listens, learns and guides agents to deliver exceptional customer experiences.

Talkdesk Agent Assist

You might also be interested in:

Gartner Research Report, How Can Generative AI Be Used to Improve Customer Service and Support?

How Talkdesk is leveraging Microsoft Azure OpenAI Service