WORKFORCE ENGAGEMENT MANAGEMENT | WORKFORCE MANAGEMENT

Workforce Management: optimizing operational and agent efficiency

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Workforce management for every contact center.

Optimize staffing and scheduling with AI-powered, omnichannel workforce management offerings for contact centers of every size with Talkdesk Workforce Management or Verint® Workforce Management™ for Talkdesk. Create efficiencies and improve agent experiences with access to capabilities that scale, no matter how complex your operations.

Customers love Talkdesk.

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