Contact Center Trends

UCaaS: What is it?

Taylor Grace
By Taylor Grace

0 min read

Woman and man pointing to a circle with icons for UCaaS channels pointing to a rising bar graph
Taylor Grace

Taylor Grace

Taylor Grace is a senior industry marketing manager for Financial Services at Talkdesk, focused on helping banks and credit unions deliver better experiences for their clients and members through thoughtful and transformative technology solutions. As a lifelong Washingtonian, Taylor enjoys discovering new restaurants and breweries in Seattle and spending time outdoors taking in all the Pacific Northwest has to offer.