Contact Center Trends

7 signs you are stuck in customer experience survival mode

By Kevin McNulty

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7 Signs You Are Stuck In Cx Survival Mode
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Setting Your CX Resolutions: Budget & Operation Trends for the New Year

Kevin McNulty

Kevin McNulty is a director of marketing at Talkdesk. He has helped launch numerous enterprise SaaS products for some of the leading technology companies in Silicon Valley and Boston. He has written extensively on the impact of cloud computing and digital transformation in the modern workplace and keenly understands the challenges business’ face when updating their legacy systems. Prior to Talkdesk, Kevin headed up go-to-market strategies for Everbridge and Veeva Systems.